Xbox Wireless Adapter for Windows Not Powering On

Sol Dragonblade · Nov 6, 2021

My wireless adapter no longer powers up when plugged into a port.

No light on the device, nor recognition by my system.

I've confirmed the port in question is working with another device.

As I've only brought the product in March, I'd like to use my warranty and have it replaced.

Kind Regards

:)

Andrew Litt

Super simple just figured it out on windows 11.

Go to Device Manager.
Locate Xbox Wireless Adapter for Windows in the Network adapters section.
Select Xbox Wireless Adapter for Windows to bring up the Properties window.
Click on Power Management and then uncheck Allow the computer to turn off this device to save power.

R4Cypher

It's called Xbox Wireless Adaptor

Xbox Wireless Adapter for Windows 10 | Xbox

SammyVS

I'm Samy an independent advisor.

Welcome to the community. How are you?

You can register the device on this link with the serial number, click on the device and follow the steps to create the repair order.

https://account.microsoft.com/devices

XBF Paul M

Hiya!

Paul from the Xbox Forums Team here to assist, it would seem you're experiencing an issue with the Xbox one wireless adapter. I believe I have some information for you that can help. Here are a few articles about the Xbox one wireless adapter that should
help you troubleshoot the device. I hoped the information I provided was helpful, please let us know how it goes.

1.Compatibility for the Xbox Wireless Adapter for Windows

2.Set up the Xbox Wireless Adapter for Windows

3.Troubleshoot the Xbox Wireless Adapter for Windows

Happy Gaming!

Paul Xbox Forums Team!

Internet Expert

There are two different Xbox One wireless adapters.
The older, bigger one is able to support Windows 7, 8, and 10.
The newer, smaller one only supports Windows 10.

More details: https://support.xbox.com/en-US/xbox-on-windows/accessories/xbox-wireless-adapter-for-windows-compati...

Xbox Wireless Adapter for Windows Not Powering On