Xbox 客户端在 Windows 10上突然无法登陆 / The Xbox client suddenly couldn't log in on Windows 10

{tanjian} · Apr 8, 2019

最近的Xbox客户端在Windows 10上突然法登陆一直没能解决，故此请教一下谁有好的解决方案。

最新的Xbox客户端法登录到Windows 10。

[Translation-

The recent Xbox client suddenly failed to log in on Windows 10 and has not been able to solve it. So ask who has a good solution.

The latest Xbox client cannot log in to Windows 10.]

第一图系统信息：

第一图片系统信息

第二图系统测试结果：

The second chart shows the system test results

第三图本机客户端登录截图：

The third picture is a screenshot of the login of the native client

第四图官网支持帮助结果：

The fourth picture on the official website to help support the results

第五截图账号在的的Xbox官网登录一切正常：

The fifth screenshot shows the account logging in to the Xbox official website as normal

一开始我想可能是服务器故障，短期就会自动恢复，但是过了这么多天问题还是存在，请问这到底是服务器故障，还是我设备设置出现故障成的？

一开始，我认为这可能是服务器故障，将在短时间内自动恢复。但经过这么多天，问题仍然存在。您能否告诉我服务器故障或设备设置是否有故障？

[Translation-

At first, I thought it might be a server failure, and it will recover automatically in the short term. However, after so many days, the problem still exists. Is this a server failure or is it caused by a fault in my device settings?

In the beginning, I think this may be a server failure and will automatically recover in a short time.
But after so many days, the problem still exists.
Can you tell me if the server is faulty or if the device settings are faulty?]

:)

{tanjian}

好; 非常感谢给出的解决方案，但是问题依然存在。

How do you do;Thank you very much for your solution, but the problem still exists.

XBF Diego M

Hi tanjian,

I'm doing good thank you for asking. I'm sorry to hear that this issue is still persisting. Go ahead and try out these steps instead.

Perform the steps mentioned below and see if it helps.

a: Press Windows key + X.

b: Then click Command Prompt(Admin)

c: Now type the following command and hit enter

Get-AppxPackage *windowsstore* | Remove-AppxPackage

Get-AppxPackage *xboxapp* | Remove-AppxPackage

After a restart, enter the following command (again in a powershell in admin):

Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

This will install any missing built-in apps you may have uninstalled.

Let us know if you can login to the Xbox app for Windows 10!

XBF Diego M

Hi tanjian,

I'm sorry to hear that you cannot sign into the Xbox app. Let's try re-installing the Xbox app with the Xbox Identity provider app downloaded. Follow these steps:

1. Remove the Xbox app per the PowerShell instructions. Run it as admin:

Windows Key + X > Windows PowerShell > Get-AppxPackage *xboxapp* | Remove-AppxPackage

2. Then, install the Xbox Identity Provider first:

https://www.microsoft.com/en-us/p/xbox-identity-provider/9wzdncrd1hkw?activetab=pivot :eek:

verviewtab

3. Then install the Xbox app:

https://www.microsoft.com/en-us/p/xbox/9wzdncrfjbd8?rtc=1&activetab=pivot :eek:

verviewtab

4. Launch the app and attempt to sign in.

Let us know if this helps!

Tomm_A

此响应已自动翻译。此，可能存在语法错误或奇异的措辞。

好

我们已经 72 小时没有收到您的回复，此我们假设您的问题已得到解决。我们不会继续关注此主题，此如果您需要更多帮助，请单击此链接创建一个新主题来讨论这些问题：创建新问题或开始讨论（microsoft.com）

感谢您的理解。

恭敬地

Xbox 论坛版主

微软社区

Tomm_A

此响应已自动翻译。此，可能存在语法错误或奇异的措辞。

好文庆李，

感谢您在 Xbox 社区论坛中分享您的担忧，我们希望一切顺利。

我们了解能够登录您的 Xbox 帐户以访问 Xbox 服务对您来说是多么重要。让我们一起检查一下并解决这个问题。请放心，我们将尽一切努力帮助您解决您的问题。

我们想问个问题，以便我们更好地隔离这个问题。

您是否收到错误代或错误消息？
您是否尝试过使用其他设备并登录您的 Microsoft 帐户？
您以前是否尝试过登录您的 Xbox 帐户？

在您登录 Xbox 帐户期间，可能会出现持续的 Xbox 服务中断。若要确保它与服务中断关，请检查 Xbox 状态页面以了解正在进行的中断。您可以访问以下链接：

“Xbox 状态”页面

我们期待您的回复。如果对我们描述有任何误解或澄清，请通过向我们发送回复来告知我们。

真诚地

Xbox 论坛版主

微软社区

Xbox 客户端在 Windows 10上突然无法登陆 / The Xbox client suddenly couldn't log in on Windows 10