Xbox/Windows 10 Account Online Privacy

To change privacy and safety settings for yourself

1. Go to Xbox.com and sign in to your account (this must be an adult account). ...
2. Select your gamertag.
3. Select Xbox settings. ...
4. Select Privacy & online safety.
5. Select either the Xbox One/Windows 10 Online Safety tab or the Privacy tab.

Hello DawsonMoodie,

Thank you for posting on the Xbox forums. We understand that you are interested in changing your privacy and online safety settings for Xbox on Windows 10. The article entitled, "Xbox
One online safety and privacy settings for parents and kids" contains steps on how to complete this process through the Xbox website. The option for Windows 10 privacy and online safety settings on our website will state, "Xbox One/Windows 10 Online Safety."
Be sure to let us know the results!

Did you set your permissions on your Xbox account as suggested by Fernando?

To change your Xbox account privacy settings, sign in to the privacy & online safety page:

https://account.xbox.com/settings

Set all the settings to "Allow" or "Everyone" on the three tabs:

Privacy;

Xbox Series X|S, Xbox One & Windows 10 Online Security;

Xbox 360 Online Security;

Hello again, you can change in your privacy settings who contacts you.

Online Privacy and Security

Get in https://www.xbox.com/

Then click on your account photo

Then click on the 3 points (...)

Select Xbox Settings, and then on the left side click Privacy and online security;

Next click: Xbox One/Windows 10 Online Security

Hi,

You have to setup correctly your privacy settings on Xbox AND/OR windows 10.

So about Windows 10 , here is the how to > https://support.microsoft.com/en-us/help/4027945/windows-change-privacy-settings-in-windows-10

About Xbox > https://privacy.microsoft.com/en-us/xbox-one-privacy-and-online-safety

Regards,