Xbox Win 10 app crashes whenever I mouse over a game from the landing page.

Discus and support Xbox Win 10 app crashes whenever I mouse over a game from the landing page. in XboX Insiders to solve the problem; If I open the app and go to my library and launch games it's fine, however if I ever put my mouse over any of the games on the main page (like if I... Discussion in 'XboX Insiders' started by /u/Dylsxeia1324, Aug 3, 2020.

  1. Xbox Win 10 app crashes whenever I mouse over a game from the landing page.


    If I open the app and go to my library and launch games it's fine, however if I ever put my mouse over any of the games on the main page (like if I wanted to buy one) the little info pane slides up for a second the the app crashes without any message or error. This has only been happening for about a month or two and I've been using it since Game Pass launched.

    I've found one other post about it with 0 replies and one saying update your video card drivers however mine are up to date.

    Any help would be greatly appreciated.

    submitted by /u/Dylsxeia1324
    [link] [comments]
     
    /u/Dylsxeia1324, Aug 3, 2020
    #1
  2. VincentRicher Win User

    Xbox app sign-in window just opens and closes.

    Hi,

    I have the same problem as OP, tried resetting/reinstalling XboxApp, using the link provided by a dev in another thread to make sure I had the right XboxApp, nothing works,
    as soon as I use my mouse wheel to scroll up or down whenever I MOUSE OVER any of the game on the front page , XboxApp closes, funny thing is the app doesn't crash, it just closes and it's still in my apps in system tray.

    Game pass is great and all, but if I can't access the app itself, not sure if I'll keep using it :/

    I made a short video, hopefully that helps identify the issue, note that during the video, I realized the issue doesn't happen as much when the app is set to full screen, but happens consistently when it's a smaller window. It does feel like the app crashes
    when loading too many web elements in one go, could be wrong though.

    https://youtu.be/EGsGrctkdqU

    EDIT: After messing around with the store some more, the issue happens consistently whenever I
    MOUSE OVER any of the game on the front page, hopefully that helps in fixing this issue. I also uploaded another video on youtube for clarity.
  3. Raphael Wildeboer Win User

    cant launche apps from xbox app

    Hello i am using win 10 andi tryed reinstalling the xbox app and the games and i get the same problem over and over again that i cant launch the games from the xbox app
  4. Ariel Acu Win User

    Xbox App Crashing Win 10

    Hi,

    Since you recently reset your computer, it is important that you install the latest Windows 10 Update to fix some issues with using some of your applications and to improve its performance. If you haven't updated your computer, we suggest that you install
    the Windows 10 Update by referring to this
    link
    for the steps.

    If your Windows 10 is already updated and the Xbox app keeps crashing, we suggest that you use the Windows App troubleshooter to scan and repair your Xbox app. You may refer to this

    link
    to run the troubleshooter.

    In addition, you can also perform a clean boot on your computer. This will help to eliminate software conflicts. To get started, you may check this

    link
    .

    If you need further assistance, don't hesitate to reply to this post anytime.
  5. neversettle Win User

    Configuring XBOX-One Elite Controller on Windows 10

    Hey Hammer,

    unfortunately this link ist associated with the Windows Store, so it just does nothing on my Win 10. I tried to manually copy the corresponding app files from another computer over and registered them. Which kinda worked, but the apps crash after starting.
    I tried even to register the Windows Store this which crashed also.

    But I found a workaround:

    As the controller saves the config itself, I installed the XBOX-Accessories App on another Windows 10 - Box (with working Store) and configured the controller from there. Saved configs remain in the controller and I can live with that behavior. Maybe the
    Anniversary will fix the Store und I will certainly make a backup of the corresponding files when uninstalling it again.

    Thanks for your support.
  6. mehoffermehoffer Win User

    Xbox App on Windows 10 Crashes when clicking on game

    I'm still getting the same issue after repairing the gaming service and issuing the command from the PowerShell as the administrator. It seems to crash the app whenever I click on anything to do with gamepass from the main screen. Even clicking on my subscription crashes the app.

    Interestingly enough If I click on the All PC games and try and download from there I'm able to click the install button and get past the app crashing.
Thema:

Xbox Win 10 app crashes whenever I mouse over a game from the landing page.

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