Xbox will not connect to internet over ethernet or wifi, says nat type unavailible

Discus and support Xbox will not connect to internet over ethernet or wifi, says nat type unavailible in XBoX on Consoles to solve the problem; So I am trying to connect to the internet on my xbox. I have an ethernet and when I connect it says Nat Type Unavailible and the same thing happens... Discussion in 'XBoX on Consoles' started by Jumbo Piglet, Mar 10, 2018.

  1. Jumbo Piglet
    Jumbo Piglet Guest

    Xbox will not connect to internet over ethernet or wifi, says nat type unavailible


    So I am trying to connect to the internet on my xbox. I have an ethernet and when I connect it says Nat Type Unavailible and the same thing happens when I go over the air. I cannot even use the internet when this happens. The weird thing is I played on my
    xbox one yesterday with the same exact ethernet and it worked fine. Every other device in my house connects to my internet fine with no problems. Can anyone help me out?

    :)
     
    Jumbo Piglet, Mar 10, 2018
    #1
  2. CagyCake6562538
    CagyCake6562538 Guest
    I can't play multiplayer

    Hi, i bought my xbox one s a few days ago, i activated trial of xbox gold and i CAN'T play multiplayer games, WHY?? I go to networking settings and see strict nat type and double nat, i'm not understand this properties. Why should
    I look for and solve these problems. I want to plug and play. I also have ps 4 pro and i'm not have these problems, i connect my ps to ethernet cable from wifi router(or over wifi) and can play any multiplayer games without any problems. And i connect same
    cable to xbox and this doesn't work. Also internet speed is too slow, half of my internet speed. Why i need to spend my time for these problems? Early i had windows PC, and i installed forza horizon 3 and i had same problems with nat.
     
    CagyCake6562538, Mar 10, 2018
    #2
  3. LatvianTachanka
    LatvianTachanka Guest
    Xbox one wont work with my wifi network

    My Xbox one used to connect to Xbox live but now it wont connect to Xbox live. When I test my network status it says im fine but when i test my NAT type it tells me it cannot get a teredo IP. I have tried everything to fix this but it wont work with my wifi
    network. When i plug it into ethernet it works fine and connects and it even works when connected to my phones hotspot but not when connected to my wifi network.
     
    LatvianTachanka, Mar 10, 2018
    #3
  4. Just a Volunteer Win User

    Why cant my xbox connect to my wired ipv6 connection when my router has ipv6 enabled?

    My xbox cant connect to the wired connection using ethernet and says:

    Wired

    IPv4

    NAT Type: Unavailable

    xbox.com/xboxone/Teredo

    Servie info is unavailable
    You need to power off the network hardware (gateway, router, modem) for at least 5 minutes. Power back on and wait till it reconnects (green lights) to the internet before powering on the console.

    Check the physical state of the ethernet cable. Replace if damaged or connect via WiFi.

    Your home router needs to have IPv6 enabled, and your internet service provider (ISP) must support IPv6.

    IPv6 on Xbox one
  5. baltyofgod Win User

    Xbox Ethernet connection problems

    Hello

    I own a Xbox One S and recently changed wifi. After i changed my wifi i have started to recive problems on my Xbox. I have ethernet wired from my router to my Xbox connecting me to the internet. My internet
    DOES work perfectly over wireless. The connection is faulty and changes if it’s working or not a lot. The network setting keeps changing from these options

    —————-

    NAT Type: Unavailable

    All services are available.

    —————-

    NAT Type: Unavailable

    Service Info is Unavailable

    —————-

    NAT Type: Open

    All services are available

    —————-

    I know the 3rd option is good.

    I went through the whole troubleshooting process and I still have the same result. Here’s the problem, Optus (my service provider) doesn’t support iPv6 and has no plans to change it. It only has iPv4. I don’t know if this is a
    huge problem or not. Is this a Xbox problem or a Optus problem and is there anyway to fix this.

    Thanks
    Hello, you should configure the NAT on the PC and configuring the systems, of course also to enable the Xbox. You should go to the modem site and enter to configure all the parameters
  6. Abdorock Win User

    Internet Connection - It is not Verizon, our internet is a Spectrum modem and I just can't find the option to select that

    alternate wireless mac address ident know ..

    and when I connect to wifi its give a message says Nat type : unavailable xpox.com/xpoxone/teredo

    serves info unavailable
  7. XCEPlays Win User

    New Xbox One X will not connect to network after first setup -

    Hello Knut Ei,

    Please may I ask, are you trying to connect to the internet over WiFi or Ethernet?

    Also, NAT Types: Open, Moderate, Strict. You want to be on Open or Moderate but should still be able to connect to any network even if you're getting a strict NAT Type.

    A strict NAT Type will just affect your performance within Multiplayer Gameplay.

    Look forward to hearing back from you.

    Best Regards,

    DMascus | Xbox Ambassador
  8. sebastianloveday Win User

    Wifi

    Hello, try disconnecting your console from the internet and then searching for your internet connection again after refreshing the list. Make sure you connect to the right one, and then try to download the update for your xbox onto the console.
    As i said i used Ethernet to update it and it works fine on Ethernet but when i change it to wifi it automatically connects to a wifi but doesnt show the ssid, ipv4 or nat type. When i press the disconnect button nothing happens. Its pretty much saying im connected
    to a wifi and yet i am not
Thema:

Xbox will not connect to internet over ethernet or wifi, says nat type unavailible

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