XBox Will not accept pw

when a child account is trying to accept the terms of use it shows the email that needs to accept the terms of use for the child account. make sure you are using the correct email and pw to accept.

if the pw is not valid reset the pw at account.live.com for the email shown on the screen when the terms of use pop up.

I have the same problem. I cannot accept terms of use due to an attached parent account with a lost pw. I sent a pw recovery email to the parent account- got the password- AND IT STILL wont help. Now what?

I did finally get my account to work... but not through what I would consider the "usual" route. If I tried to use an existing email address etc, I consistently (and frustratingly!) got that PW error. When I, however, setup an account through this site,
I had to do a bit of looking through my dashboard, but I did find it and xbox live accepted it (PW and all), no problem. Weird.

At least it works!

yes, i did but i forget what it was. the issue was i needed to allow the xbox in my profile and assign it a unique pw vs the account login pw.

i had used the xbox in the past with just the account pw i don't recall having to add the xbox and assign another unique pw for that unit in my profile.

i rarely use the xbox so i guess i missed the sec update about this

If you need a new PW you have to go to account.live.com for a reset. If nothing there helps, go to windowslivehelp.com and look for the forums. No one at xbox can reset a PW for you.