Xbox wants me to create a new account even though I have one

Unfortunately it didn't work. I tried to turn it off for longer than 5 minutes and this didn't work too.

Hello Shortymans how are you?

My name is Ezequiel I'm an Independent Consultant.

It really is a very strange error, you can't log in with your Xbox account, I suggest you turn your router off for 5 minutes and turn it back on and see if you can log in.

Hi there welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. Is this issue happening on the Xbox app? If so, I suggest uninstalling the app completely! Everytime that it tried to give me a hard time I do this and it works wonders! Here are the steps!

https://www.techadvisor.com/how-to/windows/remo...

NOTE: This is a third party link that is not Microsoft's property, so you might encounter advertising on the website.

It didn’t work, and when I tried to find my epic games account. Which I used the sign in with google and Xbox buttons on the epic games website. It tried to make me create a new epic games account even though I had one for my old account

So if I understand you correctly even though I have a Microsoft account that works and is associated to this problem I would need to creat a new one just to get some kind of answer??