Xbox video season pass

Trippul G · Sep 24, 2014

I currently live in the US, but am soon planning on being in Australia for several months. I recently purchased a season pass for a show through Xbox video, which of course I would like to continue watching after I complete my move. Will I still be able
to use my laptop and video.xbox.com to do so, or are there any weird region restrictions or something which would prevent this?

:)

HassanB · Sep 24, 2014

missing content purchased on xbox video

Hello,

If you have the season pass and that content is available then you should have access to it.

Let's try to have you refresh your purchase history and see if that pops up the missing episodes from the season pass.

To do this, launch the Xbox Video application > Account Management > Press "X" to Refresh Purchase History.

StevenLantz · Sep 24, 2014

Breaking Bad season 6 episode 3

I am down with you guys. I bought season 5 and last season of Walking Dead and the same thing. I was happily going to continue to get all video media onto Xbox video but if this is the episode turnaround there is NO VALUE to buying a season pass from Xbox
Video.

onyxishere · Sep 24, 2014

There may be an issue with keeping the season pass for that program but we don't know what you'll lose access to until you do it.

support.xbox.com/.../change-region

Your best bet here would be to contact phone support to find out if it would carry over or not. 1-800-469-9269 in North America.

Trippul G · Nov 1, 2018

Thanks for the info. According to
this page, it SHOULD work...but there's that little bit about "content use restrictions apply", which there doesn't seem to be any more information about. Looks like you're right, best way is probably to call support and see what they say.

Trippul G

Thanks for the info. According to
this page, it SHOULD work...but there's that little bit about "content use restrictions apply", which there doesn't seem to be any more information about. Looks like you're right, best way is probably to call support and see what they say.

onyxishere

There may be an issue with keeping the season pass for that program but we don't know what you'll lose access to until you do it.

support.xbox.com/.../change-region

Your best bet here would be to contact phone support to find out if it would carry over or not. 1-800-469-9269 in North America.

HassanB

Hello,

If you have the season pass and that content is available then you should have access to it.

Let's try to have you refresh your purchase history and see if that pops up the missing episodes from the season pass.

To do this, launch the Xbox Video application > Account Management > Press "X" to Refresh Purchase History.

airmattdog

Moving over to the Xbox Video and Music app section...

Can you provide the following details? I'll be able to look into the content to see if I can locate the issue, but I do not have access to anything that has to do with your account.

Country:

Series:

Season:

Missing episodes:

HD or SD:

What you using to watch the episodes (Xbox 360, Xbox One, PC App, XboxVideo.com, Windows Phone):

Did you buy the Season Pass or the episodes individually:

StevenLantz

I am down with you guys. I bought season 5 and last season of Walking Dead and the same thing. I was happily going to continue to get all video media onto Xbox video but if this is the episode turnaround there is NO VALUE to buying a season pass from Xbox
Video.

Xbox video season pass - access from a diff. country?