Xbox Video not tracking watched percentage correctly

Discus and support Xbox Video not tracking watched percentage correctly in XBoX on Consoles to solve the problem; March 10, 2015 - Contacted support and had to explain the issue (again). We found out that a few different things need to be addressed by the... Discussion in 'XBoX on Consoles' started by RadarBoy, Jan 7, 2015.

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  1. RadarBoy
    RadarBoy Guest

    Xbox Video not tracking watched percentage correctly


    March 10, 2015 - Contacted support and had to explain the issue (again). We found out that a few different things need to be addressed by the "engineers". Basically, back to waiting for someone to look into a issue that seems to ONLY be affecting me. I
    will check back with support soon to see what is happening.

    If anyone else is reading this, please check your XBOX Video percentages and post if you see anything strange happening with your percentages. Thanks.
     
    RadarBoy, Mar 10, 2015
    #16
  2. RadarBoy
    RadarBoy Guest
    April 02, 2015 - Another chat session with someone who didn't understand what is happening. He did suggest checking out a third party site for help or these Xbox Ambassadors, who monitor these forums and haven't posted on this thread.

    I am still waiting for any information regarding the viewed percentages but at this point, I am not hopeful.

    Please, if anyone is viewing this, check out you XBOX Video percentages and watch them. Thanks for reading.
     
    RadarBoy, Apr 2, 2015
    #17
  3. RadarBoy
    RadarBoy Guest
    May 01, 2015 - Looks like the achievement percentage corrected itself. Thanks.
     
    RadarBoy, Oct 31, 2018
    #18
  4. RadarBoy Win User

    Xbox Video not tracking watched percentage correctly

    April 02, 2015 - Another chat session with someone who didn't understand what is happening. He did suggest checking out a third party site for help or these Xbox Ambassadors, who monitor these forums and haven't posted on this thread.

    I am still waiting for any information regarding the viewed percentages but at this point, I am not hopeful.

    Please, if anyone is viewing this, check out you XBOX Video percentages and watch them. Thanks for reading.
  5. RadarBoy Win User

    Xbox Video not tracking watched percentage correctly

    May 01, 2015 - Looks like the achievement percentage corrected itself. Thanks.
  6. RadarBoy Win User

    Xbox Video not tracking watched percentage correctly

    FEB 25, 2015 - Contacted support and had to re-explain the issue. Received a new support number. Still need to wait. Expected time is 7 days.
  7. RadarBoy Win User

    Xbox Video not tracking watched percentage correctly

    The problem is with the tracking inside the XBOX One Achievements app (not the True Achievements app).
  8. RadarBoy Win User

    Xbox Video not tracking watched percentage correctly

    As of February 2nd, the support team is still investigating the issue. No estimated time for solution.
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Xbox Video not tracking watched percentage correctly

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