Xbox Video giving me error 0xc101a249 when I try to watch my purchased videos.... yet I can ...

Discus and support Xbox Video giving me error 0xc101a249 when I try to watch my purchased videos.... yet I can ... in XBoX on Consoles to solve the problem; Is anyone else having issues playing their purchased videos? I've been pulling my hair out since last night and I was in chat with support for almost... Discussion in 'XBoX on Consoles' started by dynamatrix, Mar 15, 2014.

  1. dynamatrix
    dynamatrix Guest

    Xbox Video giving me error 0xc101a249 when I try to watch my purchased videos.... yet I can ...


    Is anyone else having issues playing their purchased videos? I've been pulling my hair out since last night and I was in chat with support for almost an hour this morning and the issue has not been resolved. The good thing is that it will be addressed with
    higher support staff...

    Basically I sign in and I'm able to play multiplayer matches like Titanfall online but when I go to try to watch movies or TV episodes I've already bought Xbox Video gives me this message: "Something went wrong. Try again later." At the top it has a SIGN
    IN header indicating it has something to do with signing in or my tag not being recognized by the marketplace.

    But again as I said I'm able to play online so the whole thing is weird. Is anyone else having these funky issues between their account and sync issues with Xbox Video. It's really frustrating to know I've bought stuff I can't watch

    Again the error code is 0xc101a249. Does anyone know what this is about?

    I've done the power cycle, hard boot, unplug etc.. deleting my account, adding it back, uninstalling then re-installing xbox video but still ...NOTHING. Can anyone please help? I posted this here because there seems to be more traffic here.

    :)
     
    dynamatrix, Mar 15, 2014
    #1
  2. Youtube will not play 'popular' videos

    Well, yet another glitch to disallow me from watching videos on the Youtube app, this one is a strange one.

    Essentially whenever I try to play some Youtube videos it will just send me back to the Youtube homepage, there are only a few correlations that these videos seem to have in common:

    - Videos with advertising

    - Popular videos (anything with over ~50K views)

    Now, the only thing that seems to work (sorta), is by deleting my savegame for Youtube, where I can watch one video. When loading this video I am prompted with the standard dialog

    "The Video and Music Status for [GT here] is set to allow apps to show titles of videos you watch in your Xbox LIVE online status. To change your Video and Music Status setting., go to Settings, Privacy"





    When dismissing this dialog by pressing "ok" I will be able to watch any video, once, before getting returned to the Youtube homepage again and again when trying to play 'popular' videos.

    Clearing the cache and re-installing Youtube will just give me the temporary fix as stated, signing out then in doesn't work.

    So, uh, any advice?
     
    EVIL GNOME 555, Mar 15, 2014
    #2
  3. mowerdude
    mowerdude Guest
    I am having problems with xbox 360 S HDCP Link not found?

    I have my xbox 360 slim hooked up with Hdmi for my video and my audio coming out of the original composite cable that came with the xbox 360 running to my sound bar. It works great for games and also works great for Netflix also, but when ever I try to watch a Dvd disc or Xbox video I get this message that the Hdcp link is not found how can I fix this so that I can watch Dvd disc and xbox video without get Hdcp Link not found?

    Also in Xbox Video the movie previews work fine it's only on the stuff I bought from xbox video, I haven't rented anything from xbox video ever since I started getting this error that the HDCP Link Not Found.

    Also my video settings are 1080p, Widescreen, Hdmi+A. And I have the display Discovery Disable also.
     
    mowerdude, Mar 15, 2014
    #3
  4. Xbox Video giving me error 0xc101a249 when I try to watch my purchased videos.... yet I can ...

    Sounds like a problem with the login or access server for the video app. If that is so, they are most likely correcting it or on it, and you will just have to wait.

    Otherwise support is the only option. Doesnt sound like it has anything to do with the console itself.
     
    Thorbjørn Jensen, Mar 15, 2014
    #4
  5. dynamatrix
    dynamatrix Guest
    Hey Angryvato,

    Things just started working again. All is well again. I do wish however the whole syncing stuff with Xbox video etc.. was a bit more stable. I think this is the 2nd or 3rd time I've gone through this since I jumped over to Xbox One. But anyway all is good
    right now.
     
    dynamatrix, Mar 15, 2014
    #5
  6. It sux when things don't work, but there are so many factors in play that when things go wrong, we don't know what the deal is.

    But i'm glad it worked out for ya.
     
    Thorbjørn Jensen, Oct 31, 2018
    #6
  7. Thorbjørn Jensen Win User

    Xbox Video giving me error 0xc101a249 when I try to watch my purchased videos.... yet I can play online

    Sounds like a problem with the login or access server for the video app. If that is so, they are most likely correcting it or on it, and you will just have to wait.

    Otherwise support is the only option. Doesnt sound like it has anything to do with the console itself.
  8. Thorbjørn Jensen Win User

    Xbox Video giving me error 0xc101a249 when I try to watch my purchased videos.... yet I can play online

    It sux when things don't work, but there are so many factors in play that when things go wrong, we don't know what the deal is.

    But i'm glad it worked out for ya.
  9. dynamatrix Win User

    Xbox Video giving me error 0xc101a249 when I try to watch my purchased videos.... yet I can play online

    Hey Angryvato,

    Things just started working again. All is well again. I do wish however the whole syncing stuff with Xbox video etc.. was a bit more stable. I think this is the 2nd or 3rd time I've gone through this since I jumped over to Xbox One. But anyway all is good
    right now.
  10. Mister Mascot Win User

    Game Issues

    Hey there DoubleJRanch1,

    Sorry to hear about the issue with watching the videos for coins in Microsoft Bingo. You mentioned seeing an error when you watch the video that says "Your purchase cannot be completed at this moment; it has been canceled." To clarify, is this the error
    message you see when trying to watch content or make a purchase?

    What device are you using to play the game and have you tried any troubleshooting steps yet? If so, what have you tried?

    Let us know!
  11. Justin D.Covey Win User

    Delete videos from collection XBox Video Windows Phone 8

    No, that was the first thing that I tried. The videos aren't stored on my phone, its the ones that I have purchased and are available to me to stream. But I've "purchased" quite a few free videos and they make navigating my collection a pain when I'm trying
    to find something I actually paid for and want to watch. Its more of a convenience thing. On both Windows 8 and the Xbox 360 there is an option to remove a video from my collection, letting me free up some screen space and making it easier to scroll through
    my videos. I was wondering if something similar existed so that I don't have to scroll through the free TV shows I have "purchased", watched once, and decided against buying full seasons of in favor of quickly getting to the videos I actually did buy and want
    to watch.
Thema:

Xbox Video giving me error 0xc101a249 when I try to watch my purchased videos.... yet I can ...

Loading...
  1. Xbox Video giving me error 0xc101a249 when I try to watch my purchased videos.... yet I can ... - Similar Threads - Video giving error

  2. Why can't video games be "Downscaled?" Seems like there is no issues "upscaling" games from...

    in XboX Insiders
    Why can't video games be "Downscaled?" Seems like there is no issues "upscaling" games from...: Why can't i download downscaled video games if i can download "upscaled" video games? That's what i was wondering. I dont need to play Forza Motorsport 7 in 4k at 150gbs. Why can't I download it...
  3. Games, movies, YouTube videos, sound being suppressed by Xbox game bar even when noise...

    in XBoX Rewards & Social
    Games, movies, YouTube videos, sound being suppressed by Xbox game bar even when noise...: I have turned off noise suppression on Xbox Game Bar but every time I join or host a Xbox party my audio on the rest of my PC becomes an awful quality and is so quiet. Noise suppression is turned...
  4. Why is my audio and video unsynced on Hbo max?

    in XBoX on Consoles
    Why is my audio and video unsynced on Hbo max?: I have an old generation xbox (Xbox One S) and recently I downloaded and subscribed to HBO Max. After doing so I put on a show and it was fine, until a couple minutes passed by and I realized the...
  5. A Unpolished Broken Video Game Breaks A Friends Console?

    in XBoX on Consoles
    A Unpolished Broken Video Game Breaks A Friends Console?: I Was Wondering What Happens If A Video Game Is Released Early And Released In A Unfinished State, Then It Ends Up Bricking Your Console Can You Still Get A Refund? My Friend Has Been Getting...
  6. When using Remote Play with LTE data, it does not show video or audio (Black Image)

    in XBoX Games and Apps
    When using Remote Play with LTE data, it does not show video or audio (Black Image): When using Remote Play with LTE data, it does not show video or audio; however, the console appears to be in active mode as if it were correctly sending video. When I use my home WiFi, it works,...
  7. When using Remote Play with LTE data, it does not show video or audio (Black Image)

    in XboX Insiders
    When using Remote Play with LTE data, it does not show video or audio (Black Image): When using Remote Play with LTE data, it does not show video or audio; however, the console appears to be in active mode as if it were correctly sending video. When I use my home WiFi, it works,...
  8. give me a xbox series X.. i hate ps4 and i ll destroy it on video if i receive xbox

    in XboX Insiders
    give me a xbox series X.. i hate ps4 and i ll destroy it on video if i receive xbox: in india Xbox isnt really acknowledged acc to me so i want to destroy my ps4 and upload in india to show how much better xbox is i hate ps4 cz they need membership to even play online i just hate...
  9. how can voice be used to control a pc video game like arma 3 and give orders to command...

    in XBoX Accessibility
    how can voice be used to control a pc video game like arma 3 and give orders to command...: I am looking for help with the voice program. Information regarding whether or not l can use this program to interact with a popular pc video game. the title is Arma 3 and their are many mods that...
  10. My Xbox does not give video, it does not send the signal to the TV, but it works!

    in XBoX on Consoles
    My Xbox does not give video, it does not send the signal to the TV, but it works!: Hello, who can help me, I have an Xbox S, a few days ago Install the new update of 3 Gigas that requested the console, after I installed play a while online and then went out to do some errands,...