Xbox update

Hey really need help. Ive bought two new games for my xbox one and with both of these discs i recieve a message saying the disc maybe dirty or damaged, (ive tried all the ways ive read about it fix this) well anyway i thought id go online (im always offline)
and a message can up saying i need to update my console, i started the update and at 1% another message came up saying there was a problem with the update, it also says i need this update to use my console. The error code that comes up is - 0x80070070 0x00000000
0x90070005 (it also says something about source OS and target OS. Ive tried all restarting and rebooting. Please can someone help i have no idea what to do!!!!!!??????

:)

 

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x1 update

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Hello do143,

Thank you for bringing this issue to our attention. We recommend attempting the troubleshooting steps on our article,

I Need Help With System Updates on my Xbox One. The console most likely needs to be factory reset. The article explains how to

complete a factory reset. This will remove all accounts from the console so all Xbox users must know the email addresses and passwords for their Microsoft accounts. Select the options that shows "Keep My Games & Apps." Be sure to let us know the results!

 

The factory reset hasnt worked, it says time to update but i get the same issue. At about 1/2% it stops woth the same message. The troubleshoot help doesnt help either becuase the error code(s) arent recognised, although the code has changed ever so slighly.
The code is now 0x80070070 0x00000000 0x900B0005. All thats changed is the B. What can i do now???????

 

Hello there!

A suggestion if the error is still being received, attempt a different connection type, i.e. if wireless try wired.

If already being connection through a wired connection, go for an
I need help with system updates on my Xbox One:

1. Select I need to update my console offline
2. Select which console you own

From here follow the wizard on how to apply the offline system update. Let us know if this works, feel free to give us your feedback.

Best wishes!

 

Hello do143,

Thanks for reaching out! I'm sorry to hear about the issue with the Xbox One system update failed. If the problem persists, check out this troubleshooting resource for the

Xbox One System Update Solution.

• What device are you using? (Xbox One, S, X, Windows 10 PC)

Hope this helps. Let us know.