Xbox update on kindle fire

Ultra Plankton · Feb 21, 2017

hi Xbox

I saw there was a new update but I click it and it says

'This app is tying to open a link to a appstore not on your kindle

Would you like to open the Amazon appstore instead

Could you please fix the

Thanks

:)

AJ_Style17 · Feb 21, 2017

Xbox app message notifications not working

I have the same problem on my Kindle Fire.

HASHxBROWNS · Feb 21, 2017

smartglass companion app fix

Thank you, this fixed my problem. I am on the kindle fire HD.

Mister Mascot · Feb 22, 2017

Hey there Ultra Plankton,

Which version of the Kindle Fire are you using? Is the tablet fully up to date in terms of the Operating System and all other apps? Generally you'll update the app through the Amazon store on the device. Can you try to update it from the Amazon store and
see if that works? If not, try to uninstall and reinstall the app.

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Ultra Plankton · Feb 23, 2017

Hey there ,

Which version of the Kindle Fire are you using? Is the tablet fully up to date in terms of the Operating System and all other apps? Generally you'll update the app through the Amazon store on the device. Can you try to update it from the Amazon store and
see if that works? If not, try to uninstall and reinstall the app.

_______________________________________________________

Mister Mascot

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.
Click to expand...

hi mister I have tried that and it says the same thing

I am at the latest update for kindle fire

The o.s is

5.3.2.1

Any other help you could give?

Thanks again

Jacob Ridlon

Mister Maka · Feb 24, 2017

Hey there Ultra Plankton.

Have you reached out to Amazon in regards to this message? Because this is a device error rather than in-app, it sounds like it may be an issue on their side.

Ultra Plankton · Nov 2, 2018

Hey there .

Have you reached out to Amazon in regards to this message? Because this is a device error rather than in-app, it sounds like it may be an issue on their side.
Click to expand...

anyway you might be able to give me a spot to start I have looked all over bing and google

I could not find anything

Thanks

Ultra Plankton

Hey there ,

Which version of the Kindle Fire are you using? Is the tablet fully up to date in terms of the Operating System and all other apps? Generally you'll update the app through the Amazon store on the device. Can you try to update it from the Amazon store and
see if that works? If not, try to uninstall and reinstall the app.

_______________________________________________________

Mister Mascot

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

hi mister I have tried that and it says the same thing

I am at the latest update for kindle fire

The o.s is

5.3.2.1

Any other help you could give?

Thanks again

Jacob Ridlon

Mister Maka

Hey there Ultra Plankton.

Have you reached out to Amazon in regards to this message? Because this is a device error rather than in-app, it sounds like it may be an issue on their side.

Mister Mascot

Hey there Ultra Plankton,

Which version of the Kindle Fire are you using? Is the tablet fully up to date in terms of the Operating System and all other apps? Generally you'll update the app through the Amazon store on the device. Can you try to update it from the Amazon store and
see if that works? If not, try to uninstall and reinstall the app.

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Ultra Plankton

Hey there .

Have you reached out to Amazon in regards to this message? Because this is a device error rather than in-app, it sounds like it may be an issue on their side.

anyway you might be able to give me a spot to start I have looked all over bing and google

I could not find anything

Thanks

Private Maximo

it still only Xbox companion on Kindle Fire HD as you have to side load it and has not been updated to the new smartglass App though it says it is smartglass.

Xbox update on kindle fire