Xbox update fails at between 20 and 24%.

David Thiele · Jun 13, 2023

So I haven't played my Xbox in 7 years. I booted it up the other day and played some Witcher 3 offline no problem, but I want the full experience. So upon trying to play The Division and some other games, I was prompted to do an update. Well, I'm running this thing off my T mobile cell phone Hotspot. The update would get to 20% and fail, saying there's a problem with my connection. When I run a test I get a message saying You're all good. You're connected to the internet. Eventually, I did a factory reset and now I have no choice but to do this update or else I can't even get to the home screen to play any games offline. The update is 3.7G. Is it possible I just need a better hot spot?

:)

Kimmy_24

Hi, David. I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

Sorry about that. Can you try updating the console offline? You can also try connecting it to a different network. You can check the link for more information:

https://support.xbox.com/en-US/help/hardware-ne....

Miss Portia

Hey there - please give us 24 hours to respond to your posts.

Where exactly does the connection test fail? Between your console and the network, the internet, or LIVE?

clarkestarr

Well, the update progresses past 60% now but keeps failing. I'm in a constant loop between starting the update and the update not working!

Nasdaq-68113062-7827

getting the update failed a system update is required to sign in to xbox live and also error 80151904, had them for over 24 hours. The update downloads but doesn't install, same thing happens via usb..it extracts but doesn't install.I have tried removing
the update and everything, still don't work.

PreacherXWDSX

Energizer rechargeable batteries ..... $15.00 for the set, charge lasts between 20-30 hours.

Update controller firmware.

Xbox update fails at between 20 and 24%.