Xbox Update broke my console's wireless hardware

Discus and support Xbox Update broke my console's wireless hardware in XBoX on Consoles to solve the problem; Okay, so ever since the update, my console has been constantly disconnecting from Xbox live at random times. When I finally get it to reconnect it only... Discussion in 'XBoX on Consoles' started by SlayerHdThe3rd, Apr 9, 2017.

  1. Xbox Update broke my console's wireless hardware


    Okay, so ever since the update, my console has been constantly disconnecting from Xbox live at random times. When I finally get it to reconnect it only stays connected for an hour tops, then. I have to wait until the next day for it to start working again.
    When I go to the Set Up Network tab I settings it says there are no wifi options available, and when I go to test network connection it tells me to restart the consoles wireless hardware, but tha doesn't do anything when I do. I know it's not my internet fault
    because everything else in my house connects fine. Please help

    :)
     
    SlayerHdThe3rd, Apr 9, 2017
    #1
  2. mlong000
    mlong000 Guest
    Wi-fi and controller disconnecting constantly

    Update: Occasionally also throwing "Restart Wireless" error when trying to reconnect: "There may be a problem with the console's wireless hardware. Try restarting it, and then wait a few minutes for the controller to connect again."
     
    mlong000, Apr 9, 2017
    #2
  3. NeoGN
    NeoGN Guest
    HALP!!! "Wireless Network Hardware" Error

    Wish I could be of help as my Xbox One did the same thing. Said there was wireless hardware failure then started working after an update. Last I used my Xbox it was still working.
     
    NeoGN, Apr 9, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Xbox Update broke my console's wireless hardware

    Hey SlayerHdThe3rd! Are you getting any error messages or codes when the internet disconnects or when you try to reconnect it? Additionally, are you using a wired or wireless connection with the Xbox? Post back and let me know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Cizl, Apr 10, 2017
    #4
  5. I'm using a wireless connection, so no cables. Also it doesn't come up with an error message when It disconnects, it only says "connect to Xbox live" where it normally does when someone isn't connected (in the gold store and side menu).
     
    SlayerHdThe3rd, Apr 11, 2017
    #5
  6. Mister Cizl
    Mister Cizl Guest
    Hey SlayerHdThe3rd! What network hardware (router/mdoem) are you using? Is there more than one console on the network? If possible, try a wired connection to see if the console is able to maintain a connection longer than an hour. Post back and let me know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Cizl, Apr 12, 2017
    #6
  7. I'm using a Verizon router and there is an Xbox 360 and a Wii also connect to the network but those are the only other consoles, I'll look into getting a wired connection
     
    SlayerHdThe3rd, Oct 31, 2018
    #7
  8. Mister Cizl Win User

    Xbox Update broke my console's wireless hardware

    Hey SlayerHdThe3rd! Are you getting any error messages or codes when the internet disconnects or when you try to reconnect it? Additionally, are you using a wired or wireless connection with the Xbox? Post back and let me know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  9. SlayerHdThe3rd Win User

    Xbox Update broke my console's wireless hardware

    Hey ! What network hardware (router/mdoem) are you using? Is there more than one console on the network? If possible, try a wired connection to see if the console is able to maintain a connection longer than an hour. Post back and let me know!

    _______________________________________________________

    Mister CiZl

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
    I'm using a Verizon router and there is an Xbox 360 and a Wii also connect to the network but those are the only other consoles, I'll look into getting a wired connection
  10. SlayerHdThe3rd Win User

    Xbox Update broke my console's wireless hardware

    I'm using a wireless connection, so no cables. Also it doesn't come up with an error message when It disconnects, it only says "connect to Xbox live" where it normally does when someone isn't connected (in the gold store and side menu).
  11. Mister Cizl Win User

    Xbox Update broke my console's wireless hardware

    Hey SlayerHdThe3rd! What network hardware (router/mdoem) are you using? Is there more than one console on the network? If possible, try a wired connection to see if the console is able to maintain a connection longer than an hour. Post back and let me know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  12. JZ-Janzou Win User

    We were unable to turn on your console. Make sure this device is on the same network as your console and your console is set to instant on.

    Hmm,

    My remote power-up (1s over wireless) broke after the October xbox console update.

    and is still broken.....

    C'mon dudes
Thema:

Xbox Update broke my console's wireless hardware

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