Xbox unresponsive to any controllers

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If you reset the Xbox and you tried multiple controllers and still do not work with the console, it needs to be serviced. To request service, sign in to Microsoft account | Devices with your Microsoft account and submit a service order.

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similar issue. xbox light remains on and shows connected but controller is unresponsive, only solution is to shut down and reboot. Problem is that the problem does not go away. Any thoughts?

I just bought the covert forces controller and I'm experiencing the same issue. The d pad is unresponsive. I'm currently in possession of the controller and retail packaging, and it's still unresponsive.

I am also having an issue with the down button on the dpad of my xbox one controller being very unresponsive unless I apply a LOT of pressure on it.

It's from the Halo Master Chief Collection bundle.

Any fixes for this?

Same issue here just the one x controller has the issue, my elite and other controller seem to work fine.

So for sure the controller played find for multiple hours with old controller but as soon as I turn one the project scorpio controller start having issues. It will become unresponsive within a few minutes, 8f i leave it alone starts responding again after
a few minutes but become unresponsive if I try to use it. Any update if this will be fixible by patch? Or do I need to request replacement.