Xbox Ultimate Promotion issue

Dictaorofcheese · Feb 2, 2020

Hi so I just updated my xbox one with the new update and when I signed in, I saw a promotion on my dashboard for 3 months of ultimate for $1 with spotify and discord nitro included. I pressed to buy, but it took me to the main xbox ultimate page where the
price was still $15 a month. I restarted my xbox and now it's gone, but I went into the deals with gold section and and pressed on the button that says Xbox Live Gold and all these offers came up for ultimate for a dollar. Each one has the same result as the
promotion. Takes me to the xbox ultimate page where it says $15 a month. What's going on?

Any help would be appreciated cuz I was hoping to get a least a month of ultimate for a dollar but this kinda feels like a bait and switch. Could be a glitch.

:)

Vinniebe86

Maybe it's over the promotion.

XBF Eladio M

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with trying to claim a subscription for a promo price.

This is indeed not behaving as intended, and you should take the time to
report this problem.

As stated by Xbox Forums Ambassador
Whitey Black, these promotions, unless otherwise stated, tend to be directed to new members, and eligibility can vary from user to user.

Additionally, there tend to be perquisites to completely this purchases occasionally, just as stated by Xbox Forums Ambassador

DanMen334.

There is a chance you may still be able to claim this promo via this
link, however, if you are unable to claim it this way, you may be illegible for this

I'm sorry about any confusion or turmoil this might have caused.

picklejuicelord

The promotion may be over my dude

DanMen334

for some promotions it is necessary to use as payment method credit card, if your account does not have that payment option it is possible that the promotion did not appear, even if you try from pc

Whitey Black

if you have it the ultimate some time the promo is only for new members

Xbox Ultimate Promotion issue