Xbox Ultimate Game Pass Issue

Discus and support Xbox Ultimate Game Pass Issue in XBoX on Consoles to solve the problem; I am subscribed to the Ultimate Game Pass. This is my second month. I was just billed the end of last month and my Xbox states that the game pass is... Discussion in 'XBoX on Consoles' started by RonaldMccullough, Mar 4, 2020.

  1. RonaldMccullough
    RonaldMccullough Guest

    Xbox Ultimate Game Pass Issue


    I am subscribed to the Ultimate Game Pass. This is my second month. I was just billed the end of last month and my Xbox states that the game pass is active. However, where I would typically see "100+ Games" tab on the left, it isn't there. So, I have to
    go search for the list and when I do I try to install a game but it says "Join Game Pass". Then when I click on that it says "you already own this" and the "renew" tab is greyed out....? How come I am paying for the Game Pass but can't access it? Appreciate
    any help.

    :)
     
    RonaldMccullough, Mar 4, 2020
    #1
  2. Francia J. Win User

    Subscription not working with family

    They will not have the Xbox Game Pass Ultimate subscription on their account but they'll be able to have access to the game pass library and play online games due to you having the Xbox game pass ultimate.

    What is the exact issue that they're experiencing?
  3. dempup Win User

    Xbox game pass on multiple devices

    Hi maxatkinson.

    Yes, that is not an issue. You can logon an game with your Game Pass Ultimate subscription on both devices.

  4. Francia J. Win User

    Recurring Billing

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    Is this Xbox Game Pass Ultimate or Xbox Game Pass for Console?

    If this is Xbox Game Pass Ultimate you can proceed in turning on the recurring billing for the Xbox Live Gold because your remaining Xbox Live Gold time will be converted to Xbox Game Pass Ultimate since Xbox Game Pass Ultimate is consist of Xbox Live Gold as well.
  5. XBF Brad A Win User

    Udostępnianie game pass[Translation-Game pass sharing]

    Hi Greg,

    Thanks for the replies. With game pass ultimate, you do not need to purchase game pass for PC as it is included in the Ultimate subscription. On an important note, at the moment game pass for PC is not shareable at this time. Xbox game pass for console and
    Xbox live gold are allowed to be shared. Here is the
    ultimate gam pass FAQ    . As the issue has been answered, I will go ahead and lock the thread to prevent repetitive answers.

    Thanks,

    Brad
  6. Francia J. Win User

    cant invite friends for free trail

    Alright, and may I ask what is the exact issue that you're experiencing with your Xbox Game Pass Ultimate? Are you trying to invite your friends to a free trial PC Game Pass? If yes it is not available for you since you were able to get the Xbox Game Pass Ultimate for free. If you will check the article it is stated "Sorry, this offer is only available to paid PC Game Pass and Xbox Game Pass Ultimate members.".
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Xbox Ultimate Game Pass Issue

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