Xbox ugyfelszolgalat [Xbox Service]

Discus and support Xbox ugyfelszolgalat [Xbox Service] in XBoX on Consoles to solve the problem; Tisztelt Moderátor! Felháborító, hogy hetek óta nem működik a visszahívás kérése. Garanciális javítást követően kicserélték a kontrollerem, ami 10... Discussion in 'XBoX on Consoles' started by PéterFrank, May 6, 2022.

  1. PéterFrank
    PéterFrank Guest

    Xbox ugyfelszolgalat [Xbox Service]


    Tisztelt Moderátor!

    Felháborító, hogy hetek óta nem működik a visszahívás kérése. Garanciális javítást követően kicserélték a kontrollerem, ami 10 napos volt, egy olyanra amin van 1,5 hónap garancia a közel egy év helyett. Az ugyfeszolgalat automata hangja szakítja a hívást, hogy kérjem az online felületen a visszahívást.

    Már bocsánat de ez elfogadhatatlan ha tehetném elállnék a vasarlastól.

    Várom mihamarabbi válaszát!

    [THE TEXT BELOW IS MACHINE TRANSLATED AND MAY NOT BE AN ACCURATE REPRESENTATION OF THE ORIGINAL POST]

    Dear Moderator,

    It's outrageous that the recall request hasn't worked for weeks. After a warranty repair, they replaced my controller, which was 10 days old, one with a 1.5-month warranty instead of nearly a year. The automatic sound of the service interrupts the call to request a callback on the online interface.

    I'm sorry, but it's unacceptable if I could stop the ironworks.

    I look forward to your response as soon as possible.

    *Moved from Hungarian Community Participation Center*

    :)
     
    PéterFrank, May 6, 2022
    #1
  2. XBF - Evie Win User

    Xbox ugyfelszolgalat [Xbox Service]

    [Az Associate fordítóalkalmazást használ. Kérjük, vegye figyelembe, hogy gyenge nyelvtan és helytelen szintaxis fordulhat elő]



    Hello PeterFrank,



    Üdvözöljük az Xbox közösségi fórumán. Köszönjük, hogy megosztotta velünk ma aggodalmát.



    A vezérlőkre vonatkozó általános garancia 90 nap, az Xbox Elite vezérlőkre pedig egy év garancia vonatkozik. Ha a vezérlőt már kicserélték, függetlenül az életkortól, a meglévő garancia át fog térni, és nem áll vissza.



    Ha kérdése van a helyettesítéssel vagy a jótállási idővel kapcsolatban, javasoljuk, hogy vegye fel a kapcsolatot az Xbox-támogatással, mivel ők lesznek a csapat, akik jobban segítenek Önnek ebben a kérdésben. Ha problémákat tapasztal a visszahívási kérelem benyújtásával kapcsolatban, javasoljuk, hogy inkább próbáljon meg egy csevegési támogatási útvonalat. Kérjük, vegye figyelembe, hogy az Ön tartózkodási helye alapján a csevegési képviselők csak bizonyos napokon és bizonyos időpontokban dolgozhatnak.



    Üdvözlettel

    XBF – Evie

    Xbox ügyfél-sikerkezelő

    Microsoft közösség

    --------------------------

    [Associate is using a translator application. Please be aware that poor grammar and incorrect syntax may occur]

    Hello PeterFrank,

    Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today.

    The standard warranty for a controller is 90 days and Xbox Elite controllers have a one-year warranty. If the controller has already been replaced, no matter the age, the existing warranty will carry over and does not reset.

    If you have questions about your replacement or your warranty period, we recommend that you contact Xbox Support as they will be the team to better assist you with this matter. If you are experiencing issues with making a callback request, we recommend that you attempt a chat support route instead. Please note that based on your location, chat representatives may only work on certain days and during certain times.

    Sincerely,

    XBF – Evie

    Xbox Customer Success Manager

    Microsoft Community
  3. Smwutches Win User

    Xbox services

  4. Shrk1990 Win User

    XBOX SERVICE

  5. Smwutches Win User

    Xbox services

    They don't give any information on how long it could take. The only updates that have been given (on Twitter) is that it's still being worked on. You can sign up at https://support.xbox.com/xbox-live-status?xr=shellnav to
    receive a notification when everything is working.
  6. Mister Maka Win User

    Xbox services

    Hey there Medojed XIII.

    Unfortunately, language availability can vary and is completely up to the publisher. For games like Mass Effect, it's best to reach out to EA and provide them with your feedback in alternate languages. As for the Status Alert, our teams are aware of some trouble
    and are actively working to clear it up. Thanks a ton for patience and understanding.

    If you have any other Xbox support questions that do come up, please let us know so we can best help out.
Thema:

Xbox ugyfelszolgalat [Xbox Service]

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