Xbox üyeliği yenileme sorunu[Translation-Xbox membership renewal issue]

Hi Selim,

Thanks for reaching out to the forums. We understand you are trying to renew your subscription. What happens when you try and renew? What is the message you get when you attempt the renewal? Any additional information will help us to assist you better.

Thanks,

Brad

Aboneliği görmeme rağmen iptal etme seçeneği yok. Sorunumda bu tam olarak

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[Translation - Although I see the subscription, there is no option to cancel it.
In my problem this is exactly]

Hey Osman

Thank you for taking the time to post this on the Xbox Forums. We understand that you are experiencing difficulties with canceling your Xbox Live Gold subscription.

If you are attempting to
cancel your subscription off your console, I would encourage you to perform this action via the Microsoft website, and see if this works for you.

This can be done by following these simple steps:

1. Sign in to the
   Services & subscriptions page of your Microsoft account using the link above.
2. Select Payment & billing under the subscription you’d like to manage, and then select
   Cancel. If you don't see your subscription, make sure you’re signed in to the correct Microsoft account for that subscription.
3. Follow the on-screen instructions:
   • If recurring billing is on, an option to end your subscription on its expiration date will be displayed, which will turn off recurring billing. An option to end your subscription immediately may also be available, depending on your subscription’s status.
   • If recurring billing is off, a message will confirm that your subscription is already paid up through its expiration date.
   • If your subscription is past due or suspended, you must pay the past-due balance before canceling.

Give this a try and let us know if this works for you!

Hi there Osman,

Thanks for reaching out! I'm sorry to hear about the issue you may be experiencing with your subscription on your account.
For any billing or subscription issues, I recommend to
contact Customer Support for further assistance.

Hope this helps.

Teşekkür ederim sorunu hallettim xbox daki iki hesabımıda buldum

[Translation]

Thank you I took care of the problem I found two accounts on Xbox