Xbox turns on but doesn't start up

Hello Its_Snoopy! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

If your console is an Xbox One or Series X|S, let's try a few things. Follow these steps:

1. Unplug your console from the wall for 30 seconds.

2. Connect it to wall again.

3. Turn it on.

5. Check if the issue has been resolved.

If that didn't work, check that your console's cables are all connected correctly, like the HDMI cable is connected to the HDMI Out port on your console. Then, follow these steps:

1. If there's a disc in the Xbox console, eject it (only applies to Xbox One (S and X) and Series X).

2. Make sure the console is off.

3. Press and hold the Xbox button and the Eject* button (check the note below if your console doesn't have the Eject button) until you hear a beep to turn on the console. You’ll hear one beep right away and a second beep 10 seconds later.

The power light will flash on before the second beep. Don’t let go from Power and Eject* ( or Pair, depending on your console) until the second beep occurs.

*Note: If you have an Xbox One S All-Digital Edition or Xbox Series S, you’ll need to press and hold the Xbox button and the Pair button instead, as your console does not have an Eject button.

4. This should boot your console in low resolution mode (640 × 480). To reset this setting, press the Xbox button to open the guide. Select Profile & system, then Settings.

see the thing isn't really the cable it is that the xbox doesn't seem to fully start up. it turns on, but it doesn't even kick on my kinect or connect to my controler?

Could you further describe your problem?

Is there any signal on your TV?

If not did you try a new HDMI cable?

Or does it get stuck on the loading screen?

Fully power the Xbox down by holding the Xbox button on the front of the console for 8-10 seconds. Unplug the power suppoy from the wall for 30 seconds.

power supply reset

Hi there Maximilianoaguilera,

Thanks for the reply. If the issue persists after trying the troubleshooting article:

Troubleshooting a blank TV screen or monitor while your Xbox One is on.

If none of these solutions resolved the problem, your console may need to be serviced. Go to
Device Services to submit a repair request.

Hope this helps.