Xbox turns its self off

Discus and support Xbox turns its self off in XBoX on Consoles to solve the problem; when I go on YouTube my Xbox turns off this happens every time fd076366-6ed4-4fcb-838a-e47feb036f44 Discussion in 'XBoX on Consoles' started by MouthyMan, Oct 28, 2015.

  1. MouthyMan
    MouthyMan Guest

    Xbox turns its self off


    when I go on YouTube my Xbox turns off this happens every time

    :)
     
    MouthyMan, Oct 28, 2015
    #1
  2. Xbox Turns Its Self Off

    There might be a fault within the power brick, there might be something blocking the vents on it. or you could try going to

    myservice.xbox.com/.../Welcome.aspx

    hope this helps.
     
    StumblingPanic, Oct 28, 2015
    #2
  3. EggsBoxJuan
    EggsBoxJuan Guest
    Xbox Turns Its Self Off

    Is the power supply laying on a carpet or other soft furnishing? If so move to to somewhere else. Also check the power supply for any fluff/dust build up in the vents, try giving it a quick vacuuming to suck any fluff/dust out of it.
     
    EggsBoxJuan, Oct 28, 2015
    #3
  4. FullHornet
    FullHornet Guest

    Xbox turns its self off

    Have you tried a hard reset? Also, make sure you do not have a system update that you need to install as when apps/games start acting like that in my experience that was why.
     
    FullHornet, Oct 28, 2015
    #4
  5. MouthyMan
    MouthyMan Guest
    it's the new update that's made this happen it was fine before this update and I will try the hard reset now
     
    MouthyMan, Oct 28, 2015
    #5
  6. MouthyMan
    MouthyMan Guest
    the hard reset did not work it just turned off again wen I started YouTube
     
    MouthyMan, Oct 28, 2015
    #6
  7. Lofty Who
    Lofty Who Guest
    In the settings ( sorry I can't remember exactly where it is or what it's called ) but there is a setting where you can have it so if the console remains idle for so long it turns itself off.

    I have seen people report in the past similar problems but switching this setting "Off" solved it.
     
    Lofty Who, Oct 28, 2015
    #7
  8. Xbox turns its self off

    Yeah doing the same for me, only started to happen lastnight. Turns xbox off everytime. Im in the preview program and reported it through the xbox.
     
    The WarPig 80, Oct 28, 2015
    #8
  9. Spiff McGee
    Spiff McGee Guest
    I think there is an issue with the APP more than with the Xbox, I had an issue with it last night also but it worked fine 1 hour before.
     
    Spiff McGee, Oct 29, 2015
    #9
  10. Spiff McGee
    Spiff McGee Guest
    Also forgot to add there was a service alert last night into this morning for Xbox One with social and gaming effected.
     
    Spiff McGee, Oct 31, 2018
    #10
  11. c0mplexchiq Win User

    Xbox Turns Its Self Off

    I'm having this same issue, except mines not brand new and my brick isn't unnecessarily hot or sitting on the floor.
  12. FullHornet Win User

    Xbox turns its self off

    Have you tried a hard reset? Also, make sure you do not have a system update that you need to install as when apps/games start acting like that in my experience that was why.
  13. Spiff McGee Win User

    Xbox turns its self off

    Also forgot to add there was a service alert last night into this morning for Xbox One with social and gaming effected.
  14. The WarPig 80 Win User

    Xbox turns its self off

    Yeah doing the same for me, only started to happen lastnight. Turns xbox off everytime. Im in the preview program and reported it through the xbox.
  15. Lukeycharrm Win User

    Xbox Turns Its Self Off

    Mine is shutting itself off. The power brink is ok. I don't know what to do to it
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Xbox turns its self off

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