Xbox turns black when switching games?

Hello! I'm John P an Independent Advisor and a Microsoft user like you. This support request can only be handled in English and I hope that is okay with you.

Please try the steps below and see if it helps;

1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait at least 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4. Press the Xbox button on your console to turn it on.

If it still doesn't work, please try to refresh your operating system and delete all potentially corrupted data that restricts you from using your console normally without deleting your games or apps.​​​​​​​

Note: Make sure that you know your account logins before doing this step. Also, this will remove all your Home Xbox associations.

1. Press the Xbox button to open the guide.

2. Select Profile & system > Settings > System > Console info > Reset console.

3. On the Reset your console? screen, you'll select Reset and keep my games & apps.

Mine too in all cases but this one, X1 sends turn on command (black fast switch like when you switch source) and then it goes to TV that is the default source. If I turn on the TV using its own remote, it uses the last source. If I turn on the blu-ray player
it switch to its HDMI input source.

It is the X1 the one not switching to its source and the only one that switchs to TV source if I set the "Turn on TV" HDMI in console options.

It only happens when the screen turns black for example during cutscenes and yes I switched cables I'm using the one that came with the xb1 now.

I'm using a virgin media box and my picture is fine. But when I switch off my xbox and turn it on later my tv picture is frozen or black so I have to do a hard reboot.

Hi,

Now I've have started to have new issues. Often when I turn on my Xbox, on my tv appears no signal or Just Black screen. Is happening often. I changed HDMI Port andcable HDMI. Doesnt make difference. One strange thing though I noticed once. My TV game optimizer turned off freesync AMD and switched tò vrr g-sync. When this happened, the freesync was on and the screen went black and the TV showed a refresh rate that changed in a matter of second from 60 hz to 650hz tò 330hz and so on until switched tò vrr gsync. What does this mean?