Xbox turned off and starts clicking until I unplug it

Also I got this Xbox just yesterday so I dont know whats wrong

it would be worth resetting your router and power cycling your Xbox.

turn off your router and unplug the power from the wall socket for 5 minutes then connect it back up.

hold the power button on your Xbox for 10 seconds until it turns off then unplug the power from the wall socket for 5 minutes then connect it back up.

wait until the router has completely started up and the lights are green before turning on your Xbox

Try turning the Xbox off by holding the power button on front of the Xbox until it turns off then unplug the Xbox for 5-10 mins

even though your wifi is working fine with other devices it might be worth restarting it.

before turning off the router start a power cycle of your Xbox by holding the power button for 10 seconds to turn it off then turn it off at the wall and unplug it.

then turn off power to the router and unplug it for 10 minutes.

plug the router back in and turn it on.

wait until all the lights are green and steady then plug in your Xbox and turn it on.

if that doesn't work, try connecting with an ethernet cable to see if it still disconnects as this will help narrow down the cause

Hi there, Have you tried a and hard reset or tried clearing the cache?

To perform a Hard Reset you Hold your power button on your Xbox for 8 to 10 seconds or until it turns off. Once the Xbox is off unplug your power pack from the Xbox so it has no power running into it. Leave the power pack unplugged for 5 to 10 minutes and
then plug it back in and start up your Xbox.

Or you could try and clear your cache.

To to this go to Settings, Network, Network Settings, Advance Settings then Click Alternate MAC Address then click Clear.

Hopefully this might help you.

Thanks .