Xbox turn off and on by itself

Discus and support Xbox turn off and on by itself in XBoX on Consoles to solve the problem; I just bought and Xbox One, fresh out the box. It turns on fine, but when I go to connect to WiFi it shuts down and restarts the whole process. Any... Discussion in 'XBoX on Consoles' started by SeasonedYew7053, Mar 12, 2017.

  1. Xbox turn off and on by itself


    I just bought and Xbox One, fresh out the box. It turns on fine, but when I go to connect to WiFi it shuts down and restarts the whole process. Any ideas on how to fix this problem?

    :)
     
    SeasonedYew7053, Mar 12, 2017
    #1
  2. xbox turns on and off by itself

    hey there, check for dust, or dirt around you power button try cleaning around that area with a ear bud or cotton bud with a tiny bit off water on. let me know if problem persists
     
    spursYIDkid88, Mar 12, 2017
    #2
  3. GnomishNinja
    GnomishNinja Guest
    xbox turns on and off by itself

    This might be a problem with the power supply. Try moving the power supply to where you can see it. If the light turns red right before your console powers off, you will know it's a problem with the power supply.
     
    GnomishNinja, Mar 12, 2017
    #3
  4. Mister Beep Win User

    Xbox turning itself off as it is turned on.

    Hey AARC Caboose,

    Very sorry to hear about this odd issue. After reading the steps you have tried to resolve the issue, your console may need to be repaired. First, I would check to see if you have a nearby friend or family member who has an Xbox One console to let you try
    their power supply. This will fully rule out if it is a power issue on the console.

    If the issue replicates on a different power supply, the next step will be to visit our Online Service Center to begin the repair process.
  5. SHiIfT N DRiiFT Win User

    turns off by itself

    I'm assuming you are consulting around your xbox side (not wiring) but I will try and help with both methods.

    Xbox Side:

    Check if you have any power settings which may tell the xbox to turn off after so long.

    If there is the disable it.

    If there isn't then if your account is a child account check if the family timer is enabled - if so disable that.

    Wiring Side:

    Ensure your cables aren't stretching by dangling a major distance, if so this could be pulling the cable.

    If this is not the issue then check the wire is in correctly.

    Finally if it's non of these errors and you still have xbox warranty please contact Xbox Support.

    Hope this help,

    Brad.
  6. Shane_Henry Win User

    turns off by itself

    I had this issue. It was a simple plug being loose in my brick.
  7. XxXDj RoOsTaXxX Win User

    turns off by itself

    Have you checked the power supply case to see if the light changes colour or if their is any loose wiring?
  8. nickIN3D Win User

    Xbox turns itself off!!!

    If you have relocated your console to a area that it has adequate ventilation, let the console cool down and the problem still exists I would advise you to submit a repair using the following

    support.xbox.com/.../repair-process
Thema:

Xbox turn off and on by itself

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