xbox troubleshoot problem Error E105, E102, and E101

kujo250 · Jul 9, 2017

My Xbox was working fine last night but today it has had a list of problems. I unplug my Xbox this morning around 9 am eastern time to take it to my brothers to play but I have run into this problem of troubleshooting errors I have tried resting the Xbox multiple times
and even tried to do the offline update. The error codes have been E105 to E102 to E101 back to E102. I have spent 3 hours working on fixing it myself and I have also been with support for an extra 2 hours working with them to fix it. The only thing I could
figure out that would have caused this problem was that the Xbox was doing an update when I happen to unplug it. if anyone knows a solution that would fix it please tell me because support has told me that I would have to send it in for repairs which they
said would cost me around $115-$150 which I find ridiculous because I paid $500 for the Xbox and this was an update on their side that caused this problem. I look forward to hearing back from someone with a solution for this problem and from a Xbox employee
to talk about a solution so I can go back and enjoy playing my Xbox once again.

:)

Mister Maka · Jul 9, 2017

Error E101 y E102

Hey there AnxiousJarl7956.

Let's get you started on the right path for these particular errors. We have troubleshooters for both E101 and E102, first start out with this

E101 Troubleshooter and keep us in the loop with how it goes.

DarkSoldierX619 · Jul 9, 2017

Keep getting startup error e105

Thanks, the error code kept changing from e105 to e102 then e203 but i seemed to have fixed the problem (hopefully)

WPAK · Jul 9, 2017

Hi there,

There is perhaps one thing to try,

Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

Wait 30 seconds.

Plug the power cord back in.

Press and hold the BIND button (located on the left side of the console) and the
EJECT button (located on the front of the console), and then press the
Xbox button on the console.

Continue holding the BIND and EJECT buttons for 10-15 seconds.

Listen for two “power-up” tones a couple of seconds apart. Note If you don't hear two power-up tones after 15 seconds, it means this failed. Likewise, if you hear any “power-down” chirps, that also means this failed.

You can release the BIND and EJECT buttons after the second power-up tone.

This should show a menu with the option to factory reset the console, please try that option

If that also fails then I'm afraid that since you already said you have tried all options for those error codes and you already had contact with official Xbox Support I don't think there is any other solution to try, which would mean that the only option
is to send the console for repair/replacement.

Side note: I'm my opinion you can't really blame the update, you mentioned that you unplugged it while the console was updating, so in all honestly it's not caused by the update itself, but by you unplugging it. As with any update on any device, it always
states not to disconnect power when an update is active.

kujo250 · Nov 1, 2018

Hi there,

There is perhaps one thing to try,

Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

Wait 30 seconds.

Plug the power cord back in.

Press and hold the BIND button (located on the left side of the console) and the
EJECT button (located on the front of the console), and then press the
Xbox button on the console.

Continue holding the BIND and EJECT buttons for 10-15 seconds.

Listen for two “power-up” tones a couple of seconds apart. Note If you don't hear two power-up tones after 15 seconds, it means this failed. Likewise, if you hear any “power-down” chirps, that also means this failed.

You can release the BIND and EJECT buttons after the second power-up tone.

This should show a menu with the option to factory reset the console, please try that option

If that also fails then I'm afraid that since you already said you have tried all options for those error codes and you already had contact with official Xbox Support I don't think there is any other solution to try, which would mean that the only option
is to send the console for repair/replacement.

Side note: I'm my opinion you can't really blame the update, you mentioned that you unplugged it while the console was updating, so in all honestly it's not caused by the update itself, but by you unplugging it. As with any update on any device, it always
states not to disconnect power when an update is active.
Click to expand...

the only thing is that I didn't have my console on when I unplugged it to pack so I couldn't tell that there was an update going because they don't inform us in advance.

kujo250

Hi there,

There is perhaps one thing to try,

Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

Wait 30 seconds.

Plug the power cord back in.

Press and hold the BIND button (located on the left side of the console) and the
EJECT button (located on the front of the console), and then press the
Xbox button on the console.

Continue holding the BIND and EJECT buttons for 10-15 seconds.

Listen for two “power-up” tones a couple of seconds apart. Note If you don't hear two power-up tones after 15 seconds, it means this failed. Likewise, if you hear any “power-down” chirps, that also means this failed.

You can release the BIND and EJECT buttons after the second power-up tone.

This should show a menu with the option to factory reset the console, please try that option

If that also fails then I'm afraid that since you already said you have tried all options for those error codes and you already had contact with official Xbox Support I don't think there is any other solution to try, which would mean that the only option
is to send the console for repair/replacement.

Side note: I'm my opinion you can't really blame the update, you mentioned that you unplugged it while the console was updating, so in all honestly it's not caused by the update itself, but by you unplugging it. As with any update on any device, it always
states not to disconnect power when an update is active.

the only thing is that I didn't have my console on when I unplugged it to pack so I couldn't tell that there was an update going because they don't inform us in advance.

WPAK

Hi there,

There is perhaps one thing to try,

Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
Wait 30 seconds.
Plug the power cord back in.
Press and hold the BIND button (located on the left side of the console) and the
EJECT button (located on the front of the console), and then press the
Xbox button on the console.
Continue holding the BIND and EJECT buttons for 10-15 seconds.
Listen for two “power-up” tones a couple of seconds apart. Note If you don't hear two power-up tones after 15 seconds, it means this failed. Likewise, if you hear any “power-down” chirps, that also means this failed.
You can release the BIND and EJECT buttons after the second power-up tone.
This should show a menu with the option to factory reset the console, please try that option

If that also fails then I'm afraid that since you already said you have tried all options for those error codes and you already had contact with official Xbox Support I don't think there is any other solution to try, which would mean that the only option
is to send the console for repair/replacement.

Side note: I'm my opinion you can't really blame the update, you mentioned that you unplugged it while the console was updating, so in all honestly it's not caused by the update itself, but by you unplugging it. As with any update on any device, it always
states not to disconnect power when an update is active.

KAM7KAZ7

It started with an E105 error, I didn't write down the rest of the code. But it quickly changed to E102 10010C02 8B060007. And today when I tried the usb method (offline update) the error code changed to E101 00000503 8B060007.

XBF Ezra G

Hello MarcelloCasaroli,

Thank you for your post. I understand you are experiencing an issue with starting your Xbox One and receiving error codes: E101, E102, and E105. To troubleshoot this issue, please check out this article:

Xbox One Startup Solution.

I hope this helps!

Mister Maka

Hey there AnxiousJarl7956.

Let's get you started on the right path for these particular errors. We have troubleshooters for both E101 and E102, first start out with this

E101 Troubleshooter and keep us in the loop with how it goes.

xbox troubleshoot problem Error E105, E102, and E101