Xbox trimming not working

Discus and support Xbox trimming not working in XBoX Games and Apps to solve the problem; I have been trying to trim one of the videos I recorded, and when I go to accept the trim, I will sit for like 10 minutes to eventually have it say... Discussion in 'XBoX Games and Apps' started by xv Mehh vx, Oct 24, 2018.

  1. xv Mehh vx
    xv Mehh vx Guest

    Xbox trimming not working


    I have been trying to trim one of the videos I recorded, and when I go to accept the trim, I will sit for like 10 minutes to eventually have it say error we can not trim your clip. Does anyone know how to fix this?

    :)
     
    xv Mehh vx, Oct 24, 2018
    #1
  2. Over/Under. How many Live customers is Microsoft going to loser?

    Xbox live could use a good trimming of kiddies IMHO...
     
    DeliriumBlades, Oct 24, 2018
    #2
  3. Bestlano
    Bestlano Guest
    Game Clips not trimming.

    Hi Zapcren, The "Report a problem" feature is only available with Beta version. You can DL the beta version by going to the store on your PC and searching "Xbox App Beta". The "Report a problem" is located in the left NAV bar under the smiley face icon.

    Thanks,

    Best
     
    Bestlano, Oct 24, 2018
    #3
  4. XBF Erick C
    XBF Erick C Guest

    Xbox trimming not working

    XBF Erick C, Oct 24, 2018
    #4
  5. xv Mehh vx
    xv Mehh vx Guest
    I have physically power cycled my console and removed my account and then added it and the issue continues to occur.
     
    xv Mehh vx, Oct 24, 2018
    #5
  6. Hi
    there,

    Thanks for the reply!

    If the problem persists, try doing a
    soft factory reset of the console,
    Reset and keep games and apps to help reset the operating system.

    Please note before doing this troubleshooting step, make sure to know your email and passwords for your Xbox
    profiles.


    Try this out and let us know the results.
     
    XBF Crystal P, Nov 2, 2018
    #6
  7. xv Mehh vx Win User

    Xbox trimming not working

    Hey there Mehh!

    Sorry to hear you are having issues trimming your video clips! I would advise trying to go through some Basic Troubleshooting like

    Physically Power Cycling your Console
    , and if this does not work try to
    Remove your account and then Add
    it back to the Xbox One console see if this will correct this issue.

    Hope this helps!

    XBF Erick C
    I have physically power cycled my console and removed my account and then added it and the issue continues to occur.
  8. XBF Erick C Win User

    Xbox trimming not working

  9. XBF Crystal P Win User

    Xbox trimming not working

    Hi
    there,

    Thanks for the reply!

    If the problem persists, try doing a
    soft factory reset of the console,
    Reset and keep games and apps to help reset the operating system.

    Please note before doing this troubleshooting step, make sure to know your email and passwords for your Xbox
    profiles.


    Try this out and let us know the results.
  10. MisterFizzle Win User

    Upload Studio No Longer Trimming

    Hi there SeaNee,

    I haven't heard of this particular error. There are a couple of things that might help us understand a bit better:

    1. Is it after you select the section of your clip to Trim that you're seeing the "Total Length" still showing as the original length of the Trim?
    2. When you're making the Trim, does the new trimmed length show on "Trimmed Length" in the top left and on the timestamp on the bar below the clip?
    3. Is this happening when you do "Just a Trim" or is this happening during a Multi-clip?

    Please let us know the answer to those questions and we'll work from there.
  11. Wildboy Wiley Win User

    Having trouble trimming a clip

    I have now uploaded a video focusing on this issue, it shows me trimming the clips and the issues leading after that, I would hope if someone could watch it and give me some help related to the issue so I can fully trim this clip without any errors occuring,
    thanks

    https://www.youtube.com/watch?v=9r2-yKb3D34
    After examining your video, and looking at it from my console, The "Trim" option you have available on that bar, isn't available in my app strangely. Not sure why that trim option is there, have you checked to see if the Xbox DVR has been updated recently?

    Alternatively (as a work around) to trim your clip, you can "edit in Upload Studio" which will allow you trim the clip in that app (Simply pushing the left stick to move the starting point, and the right stick to move the ending
    point) and will allow you to save and upload the trimmed clip to xbox or onedrive as well.
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Xbox trimming not working

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