Xbox took a game that I bought away

Xanny Zues · Feb 13, 2018

I bought steep along with my Xbox, and put in the code for the game, then received the game, then uninstalled it because I wasn't wanting to play it anymore and now I want to play it again and went to reinstall it but it's gone and Xbox store says I have
to buy the game again even though I ready purchased it along with the season pass(Year 1)

:)

DeathlyWK · Feb 13, 2018

Avatar guns or not?

I bought a gears gun day before they took them them away just to have one. Win?

Khronokai · Feb 13, 2018

Are you kidding me?

^^^ above. Ive never bought a dlc. Dlcs are the kind of thing that used to be user generated and free (and alot more creative i might had). Game developers simply took that away and started charging for it.

Smwutches · Feb 13, 2018

The game should show up in your games and apps as ready to install. You would need to reinstall it from there. If it's not showing up, you'll need to contact support. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Smwutches

The game should show up in your games and apps as ready to install. You would need to reinstall it from there. If it's not showing up, you'll need to contact support. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

SpyShadow

Also just to clarify you did indeed redeem the code, and you were charged for it? Sometimes if the order was unsuccessful it will get cancelled and you wont be charged for it and of course you won't receive the code. How long have you been playing just
cause 4 gold edition before you werent able to play it anymore?

samdaniels150

I see it on my order history

Jan 30

LegoNinja187

Where does it say that you don't own the game and the dlc?

XBF Brad A

Hi Sam,

Yes you can start there and find out why the code is not showing on your history. Also, you can check your

order history yourself and see if a code was redeemed on your account for the game.

Thanks,

Brad

Xbox took a game that I bought away