Xbox tlive troubles, help!

Hey there,

Sincere apologies to hear about the issue. The best way to get this looked into will be reaching out to our chat team through our
Contact Us page. They will be able to take a look into your account and get things sorted out.

Hope this helps!

Don't ever delete your email associated with your gamer tag or u will end up spending countless hrs trying to fix it!

If your suspension is up and you still cannot communicate try removing the account from the console, doing a hard reset, and then re-adding
the account.



We're unable to assist with Enforcement related inquiries, including Reputation, here on the Xbox Support forums. The
primary place for further information will be the Xbox Enforcement page
while signed-in. You also have the option to check in with the phone or chat support team through the
Contact Us page to inquire
if there is an enforcement action still on your account and for how long. They can't assist with enforcement actions, however they should be able to let you know if there are other actions on your account.

G'day Chilidog! Deleting the update files is a good step to take, in case one of them is causing the issue. Once they're deleted, you should only have to re-download the latest update when you launch the game. Can you let us know the result once you're able
to try the suggestions offered so far? =)

I have the same problem.

XboxSupport said on Twitter "Does your PayPal contact info match your LIVE account info? (Name, address, etc)?"

All info are the same, except the email: my Windows Live ID one is different of the Paypal one

Is someone experiencing this problem when using the same mail on Windows Live ID and Paypal account ?