Xbox. The person who bought this game needs to sign in error

Was this resolved for you? I'm experiencing the very same thing starting today. No games will open, all with the same error.

I am receiving the same error for all games on my account. I’ve tried everything that was previously stated but nothing has worked. I also validated that the games I’m trying to play have been purchased with all orders stated as “completed”. I’m not sure what else I can do to play.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

We need to validate if the game is purchased under the correct account. Please sign in to https://account.microsoft.com/billing/orders and check if you can see the game order stated as "completed".

It seems like you have performed the necessary steps so we need to validate first.

Yes, I resolved the issue by unplugging all cords from my Xbox and also unplugging the power cord from my router. I then waited about 5 minutes, plugged my router back in until it was up and working again, and then plugged all cords back into my Xbox. Hope this helps.

Same thing with me. All my games won't start. Same error message. The person who bought this needs to sign in.