Xbox the Escapists. Can't Play alcatraz

Discus and support Xbox the Escapists. Can't Play alcatraz in XBoX Games and Apps to solve the problem; Hello i bought a dlc (Alcatraz) to the Escapists on Xbox and i have little problem. The problem is that when i'm trying to check if i have Alcatraz or... Discussion in 'XBoX Games and Apps' started by Kratitator Game, Mar 29, 2023.

  1. Kratitator Game
    Kratitator Game Guest

    Xbox the Escapists. Can't Play alcatraz


    Hello i bought a dlc (Alcatraz) to the Escapists on Xbox and i have little problem. The problem is that when i'm trying to check if i have Alcatraz or trying to play it well... i can't! I thing i have bug or something, so going back to the track, when i start playing game and i go to add-ons and try to Play alcatraz i see "Go to Xbox store bla bla" when i go to Xbox store i see that i bought Alcatraz and the escapist and when i go to options of the Escapists "Manage the game and add-ons" i see that Alcatraz don't need to be installed but how it doesn't need to be installed WHEN i can't Play it wth. So if anyone know how to repair this bug please say to me i would be so thankfully. sorry for any spelling error and thanks for reading this good day

    :)
     
    Kratitator Game, Mar 29, 2023
    #1
  2. MrMacDaddy71 Win User

    Games purchased online and downloaded disappear.

    Already tried that, no joy. The games are Halo Nightfall and Escapist Alcatraz
  3. Francia J. Win User

    Xbox the Escapists. Can't Play alcatraz

    As I have checked the add-on it is indeed not required to be installed, can you confirm that it's "completed" on your end?
  4. Francia J. Win User

    Xbox the Escapists. Can't Play alcatraz

    Sorry for that and it can be an issue with the game itself. We may need to uninstall and reinstall the game.
  5. Francia J. Win User

    Xbox the Escapists. Can't Play alcatraz

    Sure, I can wait and thanks for the update.
  6. Francia J. Win User

    Xbox the Escapists. Can't Play alcatraz

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    We need to make sure that the DLC is successfully purchased under the account that you're using, please follow the steps below:

    "Go to Profile & system > Settings > Account > Payment & billing > Order History"

    https://support.xbox.com/en-US/help/subscriptio...

    Once confirmed that it is purchased under the correct account, for cases like this what we initially need to do is quit the game and perform power cycle in that way once you launch the game your in-game data will just re-sync.

    Kindly quit the game and follow the steps below before you re-launch the game.

    ​​​

    "POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​"
Thema:

Xbox the Escapists. Can't Play alcatraz

Loading...

  1. Xbox the Escapists. Can't Play alcatraz - Similar Threads - Escapists Can't Play

  2. Wordament Stuck and Can't Tap? Try This.

    in XBoX Games and Apps
    Wordament Stuck and Can't Tap? Try This.: If Wordament is stuck where you cannot tap on the screen to unlock a gate, it could be due to you playing on a device with a 4:3 aspect ratio like iPad or Surface Duo. Try downloading the game a...

  3. Can't find game on my library

    in XBoX Games and Apps
    Can't find game on my library: I redeemed code from amazon prime to my account on microsoft store and i recieved confirmation mail Your Microsoft order #[mod removed] has been processed Order Number: [mod removed]Date...

  4. Can't play with friends on Left4dead2

    in XBoX Games and Apps
    Can't play with friends on Left4dead2: When I try to play with my friends on Left4dead2 it says their not in a joinable game even though their in lobby, not main menu, a lobby or in game and when they try inviting me it doesn't work...

  5. My Microsoft account was hacked and the hacker changed my email address so I can't log in

    in XBoX Accessibility
    My Microsoft account was hacked and the hacker changed my email address so I can't log in: I am a user () using Minecraft. While my child was playing the game, a hacker found out my account login information through Discord.(2025.2.19) Even though I was asked to change my personal...

  6. Why can't I connect to Xbox live when I open the xbox.

    in XBoX on Consoles
    Why can't I connect to Xbox live when I open the xbox.: I got the newest windows 11 update, reinstalled and installed xbox, did the powershell command stuff for the xbox and also repaired and restarted the xbox but nothing works....

  7. Can't sign into minecraft

    in XBoX Accessibility
    Can't sign into minecraft: Hi, I can't sign into minecraft education, it comes up with this, I am sure i have a lisence and such requirements because my friends who are in my school can, it is just me who can't. it says...

  8. Alcatraz DLC on The Escapists wont work.

    in XBoX Games and Apps
    Alcatraz DLC on The Escapists wont work.: Ive tried many different methods of getting this DLC to work. I bought The Escapist Supermax Edition and nothing will get it to work. 91bb0a06-bf28-4b45-8648-57d5f5a50090

  9. I bought the DLC bundle for The Escapists. It says Alcatraz doesn’t need to be installed,...

    in XBoX Games and Apps
    I bought the DLC bundle for The Escapists. It says Alcatraz doesn’t need to be installed,...: I’ve already tried power cycle/restarting the console and checking order history to make sure it says completed. I own the content, but I keep getting sent back to the Xbox store when I try to...

  10. unable to launch Escapist 2

    in XBoX Games and Apps
    unable to launch Escapist 2: I purchased and downloaded escapist 2 yesterday. It appears in my games but I am unable to launch it. When I click on launch, it displays an image for a few seconds, then closes....