Xbox tenure issue

Discus and support Xbox tenure issue in XBoX on Consoles to solve the problem; Hello My tenure on my Xbox One is showing up as 6 years,but when i go on my xbox 360 tenure shows up as 8 years. I have cleared my system cache,... Discussion in 'XBoX on Consoles' started by baQene, Feb 10, 2017.

  1. baQene
    baQene Guest

    Xbox tenure issue


    Hello

    My tenure on my Xbox One is showing up as 6 years,but when i go on my xbox 360 tenure shows up as 8 years.

    I have cleared my system cache, deleted my profile, and waited 30 minutes before re downloading my profile.

    Anyone know how to fix this ?

    Xbox tenure issue [​IMG]

    Xbox tenure issue [​IMG]

    :)
     
    baQene, Feb 10, 2017
    #1
  2. Rogue Ewok
    Rogue Ewok Guest
    Rogue Ewok, Feb 10, 2017
    #2
  3. iLuvGunsAndRock
    iLuvGunsAndRock Guest
    My tenure got reset.

    Hello there!



    There is a new update regarding tenure - here is a quote explaining the new update:



    "Tenure is based on the cumulative amount of Xbox LIVE Gold time a user has. While you do not lose tenure when you go Silver, Xbox LIVE Silver time does not accrue tenure. You will see your tenure increase only when the year of Xbox LIVE Gold time
    has finished.

    For your first year of Xbox LIVE Gold you will see a '0' and increase to '1' year of tenure when that year is up! For example, if you've had Xbox LIVE Gold for 3 years and 6 months, you'll see a tenure of '3' next to your Gamertag."



    However, there is an issue (of which is on-going) that is being looked in to currently. If you have a look at Miss Kleo's Updates on the

    Xbox LIVE Tenure Issue     - any new updates about progress of the issue will be posted there! Also, Official support may post here and tell you whether your tenure is correct or if you are facing this issue.



    Hope this helps!
     
    iLuvGunsAndRock, Feb 10, 2017
    #3
  4. {Parity}
    {Parity} Guest

    Xbox tenure issue

    Sometimes things get out of sync and it takes some time to sync back up. Give it some time and if still different try contacting support directly. Contact Us | Xbox Support

    Good Luck!!
     
    {Parity}, Feb 12, 2017
    #4
  5. Mister Quimby Win User

    Tenure not updating

    Hey there Frost Fleury!

    Sorry to hear about the account issues, glad to hear that you were able to eventually redeem you Xbox Live membership. As far as the tenure issue, what did your tenure display prior to your membership renewal?

    Just to clarify, Tenure is based on the cumulative amount of Xbox Live Gold time a user has. While you do not lose tenure when you go Silver, Xbox Live Silver time does not accrue tenure. You will see your tenure increase only when the year of Xbox Live Gold
    time has finished. You can find more information on tenure by checking out our Tenure Sticky.

    Please let us know if further assistance is needed and we will be here to help.
  6. iLuvGunsAndRock Win User

    My tenure got reset.

    Hello there!



    There is a new update regarding tenure - here is a quote explaining the new update:



    "Tenure is based on the cumulative amount of Xbox LIVE Gold time a user has. While you do not lose tenure when you go Silver, Xbox LIVE Silver time does not accrue tenure. You will see your tenure increase only when the year of Xbox LIVE Gold time
    has finished.

    For your first year of Xbox LIVE Gold you will see a '0' and increase to '1' year of tenure when that year is up! For example, if you've had Xbox LIVE Gold for 3 years and 6 months, you'll see a tenure of '3' next to your Gamertag."



    However, there is an issue (of which is on-going) that is being looked in to currently. If you have a look at Miss Kleo's Updates on the

    Xbox LIVE Tenure Issue     - any new updates about progress of the issue will be posted there! Also, Official support may post here and tell you whether your tenure is correct or if you are facing this issue.



    Hope this helps!
  7. Kimberlu82 Win User

    Can anyone help me? I was referred here by Xbox Live Support.

    If you read the sticky about the tenure issue you'd have seen that there was an issue with people showing an incorrect tenure, including a tenure of more time then they really acquired.
  8. eG x Thee Elf Win User

    My tenure on XCL won't update.

    I'm beginning to get a little confused. Are we talking Xbox Live Tenure or XCL Tenure? If we are talking about XCL Tenure then the issue should be completely irrelevant of the console and solely web-based. Just wanted to check.
  9. Rogue Ewok Win User

    Gold Tenure

Thema:

Xbox tenure issue

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