Xbox tenure drop from 8-5

Discus and support Xbox tenure drop from 8-5 in XBoX on Consoles to solve the problem; Hi, recently I noticed my tenure dropped from 8-5, I am about 30 days away from my auto renewal date which would roll my tenture to 9 but I'm... Discussion in 'XBoX on Consoles' started by VeryFastDoggos, Nov 21, 2016.

  1. Xbox tenure drop from 8-5


    Hi, recently I noticed my tenure dropped from 8-5, I am about 30 days away from my auto renewal date which would roll my tenture to 9 but I'm concerned... I cannot think of a reason for my tenure to drop from 8 years to 5 years but any light that can be
    shined on the subject would be great. I know it is a petty thing but I thought having the the high tenure was a cool way of showing my loyalty to xbox (which I absolutely adore Xbox tenure drop from 8-5 :D)

    :)
     
    VeryFastDoggos, Nov 21, 2016
    #1
  2. ns Nexus
    ns Nexus Guest
    My Tenure is showing the wrong years

    My tenure was randomly changed from 8 to 5 years. Then a few days later changed from 5 years to 7 years. I tried deleting the profile then recovering it but it didn't work. Anyone have any suggestions?
     
    ns Nexus, Nov 21, 2016
    #2
  3. Vz Bromas
    Vz Bromas Guest
    Account Tenure ship

    My tenure went from 5 to 2 a few years ago. It should be 8 right now. I have an online achievement unlocked with a date of 2007.
     
    Vz Bromas, Nov 21, 2016
    #3
  4. Vz Bromas Win User

    Account Tenure ship

    My tenure went from 5 to 2 a few years ago. It should be 8 right now. I have an online achievement unlocked with a date of 2007.
  5. ChuckTown RC51 Win User

    Xbox Live Tenure

    Same here, I showed 8 year tenure and after my auto renewal on jan 6th it dropped my tenure to 6 years. I have been a gold member since jan 2004 with no interruptions. I called Xbox customer support but the tech could not help me. This is pretty annoying.
  6. Hongkong-2C9EE231-6B Win User

    any news on the tenure fix?

    Mine should be 8 and it shows up as 6. Hoping this gets fixed soon.

    OTOH my hubby's tenure was 10..dropped to 7 and is back up to 10 so they are fixing it :)
  7. Luca5-796E6A5D-36FB- Win User

    Xbox Live Tenure problem

    Hi,

    I'm having that same issue. On my Xbox 360 profile it shows the right tenure (8 years) but on my Xbox One profile it shows 5 years. I've tried contacting the support team twice so far but they weren't able to help me fixing it... Hopefully someone from the
    engineering team will see this and come up with a fix soon...

    If I were to guess what the problem is, I'd say that Microsoft is now using you Microsoft account creation date to calculate your tenure instead of using your gamertag creation date (because I remember changing my Microsoft account email 5 years ago to a
    brand new Microsoft account so that's why I think it's showing 5 years instead of 8 on my Xbox One profile).

    I made a post similar to yours even with pictures to prove that the tenure is working fine on my Xbox 360 but not on my Xbox One: Post - My Xbox One profile
    tenure is wrong
  8. Luca5-796E6A5D-36FB- Win User

    XBOX ONE TENURES NOT CORRECT!

    Hi,

    I'm having that same issue. On my Xbox 360 profile it shows the right tenure (8 years) but on my Xbox One profile it shows 5 years. I've tried contacting the support team twice so far but they weren't able to help me fixing it... Hopefully someone from the
    engineering team will see this and come up with a fix soon...

    If I were to guess what the problem is, I'd say that Microsoft is now using you Microsoft account creation date to calculate your tenure instead of using your gamertag creation date (because I remember changing my Microsoft account email 5 years ago to a
    brand new Microsoft account so that's why I think it's showing 5 years instead of 8 on my Xbox One profile).

    I made a post similar to yours even with pictures to prove that the tenure is working fine on my Xbox 360 but not on my Xbox One: Post - My Xbox One profile
    tenure is wrong
Thema:

Xbox tenure drop from 8-5

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