Xbox taking ages to sign in and cant restart just gets stuck on grey screen

Hello PajamaboySn, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend following the troubleshooting steps here:

After each step try to see if the issue is fixed!

First, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2-3 minutes before plugging it back in and turn on the Xbox.

If the issue persists, please select System > Settings > General > Network setting > Advanced settings > Alternate MAC address: clear

Then, please select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

Mine gets stuck in the loading screen!It just sits there for ages. Anyone know how to reboot it? I've taken the disc out, restarted the xbox, gone out of farcry and started something else and then gone back and still stuck on the load screen. This is in
offline mode by the way. Very frustrating!!!!!!!!!!!!!!!!!!!!!!!!!

IM STUCK ON A GREY SCREEN SO I CANT EVEN GO TO MY SETTINGS HELPPPPPP!!!!!

Hi Aspry,

We don't have any updates at this time, thank you for submitting feedback.

XBF-Drew

Edited to include:

Do you get the grey square when you sign in as well? The other thread you posted that you tried troubleshooting steps in shows the grey square but wanted to confirm that the problem is the same.

Try the troubleshooting steps on this thread as 11 other users found them helpful and let us know if it resolves the problem: Xbox stuck on grey login screen - Microsoft Community

It worked, But I cant log in to my account, It wouldnt say anything about an error the textbox for the password and username just turns grey and gets stuck.