Xbox takes a long time to check a report ...

Actually it mostly depends from the speed of your net connection. Although sometimes impending updates might cause delay and you will have to clear your console cache like this:

Press and hold the power button on the front of the console until it powers down completely.

Unplug the power cable from the back of the console so that the power brick in not connected to the console.

Press the power button on the console three or four times. This will ensure that any remaining power in the battery is drained, clearing the cache on the console.

Plug the power cable back into the console.

Wait for the light on the power brick to change from white to orange.

Turn on the console using the power button.

podría ser mas especifico? ya usaste la consola o apenas estas iniciándola?

Contact xbox live support for further help as indicated in the last page

I have but theres nothing relevant on there.

Hiya!!

Sometimes if the cache doesn't clear it can cause hanging of system and game updates I've found from experience. Try doing a hard reset of your XBOX.

Happy Gaming!!