Xbox sync button not working.

Thank you I will try this out.

Hello Lazy,

Thanks for reaching out to the forums. We understand you have issue with controllers syncing. We recommend first, connect the controllers with a cable. Once this is done try and

update the controller, even if says no update available click the box. This refreshes the update.

Thanks,

Brad

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

First try a power cycle by turning off the console and unplug it from the wall. Let it sit for about 2 minutes and then turn it back on.

If that doesn't work then it will have to be a hardware issue and you'll need to have the console repaired. You can see more on that here https://support.xbox.com/en-US/help/hardware-ne...

Hello TrentonRichey,

Try to turn off the console and remove the power cord; wait for 1 to 2 minutes before plugging it back in and turn on the console and check again!

The old controller work with the Xbox 360 slim. Have you been following these steps to sync your controller?:

To sync them up, power on the Xbox and the controller. Then push the sync button on the Xbox (small black button next to the USB ports on the front), then push the sync button on the controller (location varies depending on the type of controller). When
you push the sync button the green light will spin in a circle (on both the Xbox and the controller). If the light doesn’t spin in a circle then it isn’t in sync mode and you might have a problem with the controller.

I did this with my own Xbox slim and my old controllers so I know it is possible.



Here is a youtube video of someone showing it work/how to do it: http://www.youtube.com/watch?v=pWGdw_oi0Xc



Hope it works! Happy gaming!