Xbox support you are a joke

Xbox support you are a joke

I have received an email from you to highlight a 24 hour enforcement against my son’s account listing a number of possible reasons for the enforcement but nothing that tells me the
reason this was applied. I followed the instructions in your email to submit a case review only to find myself going in circles and getting nowhere so I contacted Xbox support. They explain they can’t tell me the reason but a review would have taken place
for this to happen, I am told they cannot deal with this on the support call and I would be emailed instructions to follow. Guess what the same instructions as in the original email that when followed I cannot submit a case review. So another phone call to
be told because it was only a 24 hour suspension so I do not get the option for the case to be reviewed so now I have no way to follow this up via phone or via the online process which the support user confirms. My son was naturally quite upset that he was
accused of doing something wrong as he believes another user has done this to him for no other reason than being nasty although Microsoft tells me this would not be the case as they would investigate this but cannot tell me any details of the investigation
as they don’t have that information.

I have wasted over 1 hour and a half of my time and have no faith in the supposed features put in place to protect my child as they appear to be able to abuse these features for no
other reason than being nasty with no way to follow this up and you are left with your child being penalised for no reason. I did explain if evidence could be provided and my child was in the wrong i would happily take that on board but it appears you have
to accept your child’s guilt even when they are quite distraught and upset about the accusation.

A complete waste of time and the user that did this to me child as he told him he was doing it gets away without penalty.

Xbox I will be a PlayStation for Christmas and you have lost the custom of an Xbox customer for over 10 years due to your poor support and inability to deal with a customer enquiry.

:)

 

fallout 3 code

2 days and no response xbox support is a *** joke i just wish it was a funny joke not the sad pathetic joke that it is

*** you xbox support

 

xbox support and enforcement

xbox support and enforcement are a joke

 

A 24-hour ban is actually one of the lightest suspensions Xbox Enforcement will issue to players, typically for minor, first-time violations to the
Code of Conduct. Case reviews are usually not eligible for these kinds of suspensions because it's only a day long.

People will submit a report on others if they deem them to be disruptive or offensive, and Xbox Enforcement will review that report and take any necessary action if violations to the Code of Conduct are found. For future reference, in case your son encounters
any more problem players, the best thing to do is to: stop talking to them, mute, block, and report.

Keep in mind that Playstation's PSN has a similar player conduct policy ("Community Code of Conduct"), so don't expect any additional leeway.