Xbox support toke my code and used it.

I was having a problem with a prepaid code and trusted one of the support people to help with my problem but they toke it and used it. It was a 25 dollar code.

and had to talk to more support people in-tell they offered 1 month code?!

:)

 

Xbox One error code: [Mod Removed]

I've removed the code/token. If support needs it they will ask for it privately. There are some things you can try first and alternatively you can also contact support here -> support.xbox.com/.../contact-us

How do I redeem my token or QR code? ->
support.xbox.com/.../redeem-code

 

Code was already used?

Hi..last summer in Summer Of Arcade app on facebook page of Xbox UK, i won free token code for an arcade game I Am Alive, but the code was already used..(( I redeemed code few minutes later when I recieved it, (( That time Xbox 360 czech support cannot
help me so they told me to ask for help at yours support forum..i cant speak English.. So my friend is helping me now ...he will stay few days for help. Thank

you very much.

 

Wait, they smoked your code?

 

So you assume the people who have full access to all of the Xbox Live content would need your code? Did the store you bought it from even activate it?

 

how were you in contact with support, was it via email, phone or live chat.

 

It was on the support chat and i had to contact 2 more people and they said that it wasnt used on my profile but one that was recently made.

 

i bought it and it was activated when i got it.

 

A lot more likely that the person who sold it to you used it, I'd say.

 

It wasnt a scratch off code it was peel off and it was perfectly intact when i bought it and when i got home to use it

 

Have you put it in correctly?, maybe that why you possible miss an word.

 

Was this Xbox Support Chat or Ambassador Chat?

 

Hi swiftyNINJA80,

Were you chatting with Official Xbox Support or the Xbox Community Support (Also known as the Ambassador team). If it was the first, then you should have had no trouble in giving them your code, and as Microsoft employees, they would have no need to use/redeem
it, let alone the fact that they would be risking their job in doing so. If it was the latter, then you are not meant to provide any personal details or 25-Digit-Codes in those chats, as the people you are chatting with are not official Microsoft Employees,
but are instead Community Support Volunteers.

I would recommend that you get in touch with Official Microsoft Support about it at this link;

support.xbox.com/.../contact-us

Talk to them about what happened and see what they can do about it for you.

In future, try not to give out your redeemable codes to anyone other than Official Microsoft Employees (and even then, only give it out if it's necessary to resolve your issue and they have specifically requested it).

Hope this helps!

 

And also i redemed another code and it was redeemed to my account but i cant purchese anything on the market place i called them and they said that they will call me but never did.