Xbox Support Thanks!! Had Power Issue. Fixed Fast!!

This video explains my experience with Xbox Support! Got my console back in exactly two weeks.

:)

 

Xbox games not loading

I have no idea. Normally I'd suggest a hard reset, disconnecting from power for a minute or so and then powering back on. But where you already did a factory reset that is kind of the nuclear option.

That leads me to believe it is more of an Xbox Live or account issue. I'd recommend talking to MS support they are generally really good for sorting out issues you have. I generally use chat support if I'm having an issue and haven't had a bad experience yet.

If you do get a solution please drop by and let us know what the issue was/ what fixed it. Would be curious to know in case someone has that issue again.

 

Best way to reboot the system?

Today, I lost the signal to the TV, first time since Christmas install that I had an issue. I read some online and they said that a reboot would fix it. My question is, what is the safe way to reboot? I said xbox off. Then I unplugged the outlet for about 10 seconds. Replugged it in. I had to manually turn on the xbox with the button since it no longer would start with xbox on. Once it powered up, the TV reconnected. But is that the safe way to reboot? Since the xbox is in sleep mode waiting to hear xbox on to start up. The brick power supply was still white showing that it was in sleep mode. What is the proper way to reboot safely?

Thanks