Xbox support page not loading

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

You can try to request a refund by signing in to https://account.microsoft.com/billing/orders and then copy the order number. Once you have it simply go to the refund webform link here: https://support.xbox.com/en-US/forms/request-a-...

Kindly try to use a different browser if possible.

Hi there,

if you haven't yet, be sure to try it via a different browser (or via inPrivate (Ctrl+Shif+P) or Incognito browsing (Ctrl+Shift+N) or even via a different device, to see if that helps.

If that fails, then it might be best to contact Xbox Support via http://support.xbox.com/contact-us

Hi Michael! I'm Rostom, an Independent Advisor. I will be glad to help you here. I understand how that feels. No worries, we will do our best now to get this sorted out.

Which device specifically do you use to play Minecraft?

Have you tried accessing the privacy settings page https://account.xbox.com/Settings on a different device or internet browser?

Is your account an adult or child or part of a family group? Check it on https://family.microsoft.com/

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello solo10166, I'm sorry for what's going on, however on the Microsoft page all services are operational.

https://support.xbox.com/en-us/xbox-live-status

When you say you're trying to enable multiplayer in Minecraft, are you trying to access your privacy settings and can't?

Are you also trying to contact support, and you're going to have some kind of error?

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

I'm sorry to hear that you're having trouble with your Xbox account. Try checking if there are any system outages or maintenance updates, as this could be the reason why the support page isn't loading. If not, try clearing your browser cache or accessing the page on a different browser or device.

another option is to check your connection, try using your mobile network to access a page.