Xbox support is no help at all.

Alright, so I just recently got banned for communications on Xbox Live . And I got the email telling me that I got banned and I also got a message . However I'm trying to figure out how long the ban is and I can't seem to find my answer. I've been on
the Xbox support all morning they keep running me in circles telling me that I need to get onto the enforcement.xbox.com . This does not help. This is not tell me what I need to know . I need to know either how long my ban is or when it will end. Or at least
tell me if it's permanent.

:)

 

No Support At all?

I would try to get in touch with an actual rep to help you out. That is what I did and they helped me right away. I did it through their chat feature that they have.

 

No Support At all?

I posted a request for help on December 19 - ten days ago. There's been no response at all from XBox Support. Am I doing something wrong?

Other people have posted similar requests and seem to have had their issue resolved to their satisfaction. I've received no help at all. Not even an acknowledgment.

What am I doing wrong?

 

On enforcement.xbox.com where it tells you the reason and the date the action was enforced, it should give you the end date at the end of the reason for the ban. If it's not stated there, the ban should already be lifted.

 

Communications suspensions are often issued
1-14 days in length, depending on the severity of the offense.

Logging into the Enforcement website and seeing the details of your suspension should give you the full rundown on what happens to your account.

 

this happends alot it happend to me and while i was banned for that microsft desides to ban me again this time for life so contact your lawyer now i contacted mine and we are suing microsoft

 

Good luck trying to sue Microsoft which you really can't upon agreeing on the ToC lol