Xbox support in UK broken?

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello paulnorth4, the service is working normally but via chat, I believe that the phone service may be having some technical difficulties.

Click on the link below and contact support via chat.

https://support.xbox.com/en-gb/contact-us

I tried to request a call many times but it just says something about a problem on there side

Hello, Biggestdonsfan69. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Xbox does not have a phone number that you can call. You can only request a callback during working hours or chat with a live agent. If the option to chat with a live agent does not appear to you, keep changing topics and categories until it does.

But if you want, you can post here your issue so I can see if I can help you.

Feel free to ask back any questions.

I have been having the same problem for days, very very frustrating

The latest patch for COD Ghosts seems to have broken the NAT somehow.

Before the update you could get an open NAT by forwarding port 3075.

But now it's impossible.

I'm seriously fed up with the xbox ones network issues.

First of all there is the fact that the xbox ones UPnP support is broken. It's not fully compatible with most brands of router.

And it also alienates a large portion of the UK population by not being compatible with the BT Homehubs 4's and 5's

And to make matter worse the last update for GHosts has made it impossible to get an open NAT in that game.

Either the patch changed what port is required for the game or the game is just broken.