Xbox Support Chat and Call Back leads to error page

Discus and support Xbox Support Chat and Call Back leads to error page in XBoX on Consoles to solve the problem; I bought a 50$ xbox digital card from gamestop, went to redeem, said it was already redeemed! Called gamestop and they said to get ahold of MIcrosoft... Discussion in 'XBoX on Consoles' started by H2O Xanadu, May 18, 2021.

  1. H2O Xanadu
    H2O Xanadu Guest

    Xbox Support Chat and Call Back leads to error page


    I bought a 50$ xbox digital card from gamestop, went to redeem, said it was already redeemed! Called gamestop and they said to get ahold of MIcrosoft support. Problem is I keep getting this error everytime I try to initiate chat or call back. Wth is going on!
    Xbox Support Chat and Call Back leads to error page [​IMG]


    :)
     
    H2O Xanadu, May 18, 2021
    #1
  2. KrustyMsFTs Win User

    Xbox Support Chat and Call Back leads to error page


    [​IMG]

    [​IMG]
    Xbox clearly does not care about there customers and have not made an attempt to fix this issue. It is very sad when this has been going on since 5p.m yesterday and still is going on. I'm part of the ambassadors program and they ignore even us xbox I won't be surprised if you lose customers over this.
  3. H2O Xanadu Win User

    Xbox Support Chat and Call Back leads to error page

    Been with Xbox since the first console and I just feel like they keep letting me down. The fact they force you to go through their website and you cant call them, its stupid af
  4. KrustyMsFTs Win User

    Xbox Support Chat and Call Back leads to error page

    I am getting the same error when I try to buy rust deluxe edition I'm not able to purchase it without contacting Microsoft and have been unable to get to the chat for over 24hours due too an error that pops up when you click to wait on call back or go into chat room.
  5. ChiefJoboo Win User

    Did i paid $59.99 for 12-months when i already had automatically paid for 1-month subscriptions already?

    Yes. Please see this following page to do live chat or request a call back:

    http://support.xbox.com/contact-us

    Click Billing > No thanks > Error Messages & Codes > Chat with Xbox Support.
  6. Jim Bri Win User

    Charged for xbox gold game after getting xbox gold

    You can try chatting with support or request a call back at http://support.xbox.com/contact-us
    I don't see a way chat with support or request a cake back anywhere on that page.
Thema:

Xbox Support Chat and Call Back leads to error page

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