Xbox Support Call Back NOT WORKING

Yes in Xbox live it said error our end try again later but took the money and no v bucks ?

Are you in an xbox live region?

If not that will be why

Your best option is to use a voip app

However if you are trying to do something that violates the rules like access live services in a non supported region they can't help with that

Or is it region locked services like cloud etc

Ya noone Can help with that

I have been trying to get a call back and no help at all Ben though three times I was told I would get a call back in 5 mins

I am £15.99 down and no v bucks added to sons account what can I do ?

Thanks

Hello clcadam! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

You would need to contact the Support by requesting a chat with an advocate if your country isn't available to request a callback. But, depending on the issue at hand, we might be able to help you out here! If possible, let us know of your situation and we can try to help you.

So I believe the only two ways you can try to reach Microsoft for this is by phone or talking to a support advocate. But as you already experienced, sometimes their official support is a little busy to attend all support requests.

You can find Microsoft's local hotlines here:

https://support.microsoft.com/help/28808

You can try to live chat to a support advocate at:

https://support.microsoft.com/contactus

Sorry I can't help you even further with this