Xbox suddenly loses internet connectivity

Discus and support Xbox suddenly loses internet connectivity in XBoX on Consoles to solve the problem; Hi My old faithful Xbox360 suddenly lost internet connectivity. No other device in network has any problems. Xbox shows up in router device list... Discussion in 'XBoX on Consoles' started by Pethethethethe, Nov 9, 2023.

  1. Xbox suddenly loses internet connectivity


    Hi

    My old faithful Xbox360 suddenly lost internet connectivity.

    No other device in network has any problems.

    Xbox shows up in router device list with correct MAC and is issued a proper IP address.

    Xbox is connected to network via a TPlink switch, but as per tests that is not the problem.

    Specifics before the onset of outage:

    • previous use Xbox required login with password, after this functioned normally. Next time no connection to internet
    • no changes to hardware in the network
    • no changes to setting in any device of the network
    • no change to ISP
    Tried so far:

    • restart router
    • disconnect router from power for 5 minutes (multiple times in conjunction with the following)
    • reset router
    • reset router settings to factory
    • different cables
    • both LAN and wifi connection
    • tried different ports in switch
    • reset switch
    • direct connection to router (moved the whole damn Xbox setup next to it)
    • automatic and manual IP settings (on Xbox)
    • dynamic and static IP (on router)
    So basically nothing was changed, and everything I can come up has been tried.

    This has happened, and has been solved before (was just as mystical), but I just can't remember how it was solved befor.

    Following status report can be pulled on Xbox:

    Error Status Report
    W: 0000 -000B
    x: 0000 - F001
    Y: 0000 - 0000
    Z: 0000-0000
    ID FFFF - FFFF
    L: 0015 - 10F1
    Q: 8007 - 0435
    T: Wired
    A: 192.168.100.13/255.255.255.0
    G: 192.168.100.1
    D: 192.168.100.1/0.0.0.0


    :)
     
    Pethethethethe, Nov 9, 2023
    #1
  2. DustinKinn Win User

    xbox loses connection to the Internet

    What version of the Xbox do you have? Is it possible you are connecting wirelessly and wired at the same time? This would create a network loop.

    Additionally, it almost seems like an IP conflict. You don't have an IP hard coded on your Xbox that might fall into your new routers DHCP range, do you?
  3. Knowitall(2) Win User

    xbox loses connection to the Internet

    Hey hey, that's good news. You are most welcome, although I don't think anything I said was all that helpful, glad you were able to get yourself fixed up.
  4. Eien1no1Yami Win User

    xbox loses connection to the Internet

    Ok i think i fixed the problem, i actually did a hard reset on the router and after that all the problems have been solved for some reason.

    But non the less, thanx everyone for your answers :)
  5. Knowitall(2) Win User

    xbox loses connection to the Internet

    It sounds like it is definitely a hardware issue then and not related at all to any of the profile type issues some folks have been having.

    Can you have a peek at this link and confirm if you have these ports opened?

    www.tp-link.com/.../article
  6. InfernoWolfNLD Win User

    xbox loses connection to the Internet

    Hey Eien,

    I read your post and it sounds like you are occuring problems with the
    Network Ports
    of your Router. For the best experience on Xbox LIVE, please make sure that all of the needed
    Network Ports for Xbox LIVE are Open. To find out what Network Ports have to be Open and How To Open them, please click
    Here.

    Hope this helped.

    Regards,

    SamxBroski
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Xbox suddenly loses internet connectivity

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