Xbox suddenly froze, and now has the "black screen of death" help is appreciated

My xbox one has been working great up until last night when my xbox froze when I was playing borderlands 2 (handsome collection). I tried dashboarding and quiting the game/app using start etc, but my xbox as a whole froze and had to manually shut it down.
This leads to my current problem, I can turn on my xbox hear the sounds it makes but my monitor stays black . I've checked the cables and tried desperately to run through the power cycles but nothing is working. I can't even reset the display settings by holding
the eject and power button. Please If you have any ideas on how to fix this it would greatly be appreciated thank you.

:)

 

New system update has messed up my gaming

[quote user="A Frozen Poo"]

Just installed it and now my screen keeps flashing black screens and i cant play any games because of the BSOD

[/quote]



Check your visual cables between the console and the tv.

 

"Black screen of death "

Hi, should the above not work there is always the option to factory restore the Xbox using a USB flash drive as described in the following link.

forums.xbox.com/.../1966948.aspx

As you're seeing the green screen before things go to black it would appear that the Xbox is sending the signal to your TV correctly so a factory restore may be the way to go.

Good Luck !

 

Hi there, last resort kind of measure here, but if you can't get past the black screen, resetting to factory defaults with the offline diagnostic tool can fix it:

support.xbox.com/.../reset-console-to-factory-defaults