Xbox stuck on update on setup.

Xbox stuck on update on setup.
Hello gunslinger3223!

From what you've described it sounds like your console needs to be repaired.

Here is a link to set up a repair order for your console.

Getting your Xbox console or Kinect sensor serviced

I'm hoping your console is still under the 1 year manufacturer warranty.

If not, you will have to pay a repair / exchange fee.

If you prefer that a Customer Service Agent set up the repair order for you,

I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able perform troubleshooting steps with you and set up the repair order.

As
provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support



I hope this helps a bit more.

Felix

Xbox forums support

:)