Xbox stuck after reset. black screen

samgrant2 · Sep 1, 2020

OK so today (31/08/20) my xbox decided to stop on the green screen. Now after going through forums and finding similar issues I did the button reset and nothing and then the controller issue that didn't help and then the hard reset. That came in the screen
and then I went to reset. Again a screen came up and the % started going up. Then just a black screen and now the flashing xbox light for more than 5 hours now. Isn't there something that can be done. Wasting all this time just trying to sort out my xbox

:)

J H4RTM4N

Same issue here as well. Looking for a fix. Xbox stuck on green loading screen after turning black while updating. Had to hard reset, now it will not work.

XBF Leo G

Hey samgrant2,

Thanks for keeping us updated. If you are still experiencing a black screen without losing a signal to the television, we recommend using a support article we have for

black screen issues on Xbox One. Be sure to let us know the results samgrant2!

samgrant2

Hi there. Yes I have been on the trouble shooting page and have done all the tasks. I'm just hoping that if I switch off the xbox and unplug it and leave it for a while that it will turn back on. I'm such a loyal fan of xbox. I even remember the red ring
of death. Just hope if nothing works that xbox will help me in some way. I even have xbox gold on my xbox and with it not being able to play with I hope they do something to help me with that too

XBF Ezra G

Hello samgrant2,

Thank you for your post. I understand you are experiencing an issue with your Xbox One only displaying a black screen upon startup. To troubleshoot this, please visit this page:

Troubleshoot Blank TV/Monitor - Xbox One.

I hope this helps.

Jordanan Senpai

Mine still doesn't work. Still stuck on a black screen after the green load-up screen. I can't do a factory reset on my Xbox because I don't have a USB drive to download and do the whole process thing. This really sucks.

Xbox stuck after reset. black screen