Xbox store not showing pictures of games.

Discus and support Xbox store not showing pictures of games. in XBoX Games and Apps to solve the problem; [img] Every time I try and use the Microsoft store on my Xbox one the Screenshots don't appear. it just says "sign in with Microsoft account to view.... Discussion in 'XBoX Games and Apps' started by SulkyPuddle8619, Feb 4, 2019.

  1. Xbox store not showing pictures of games.



    Xbox store not showing pictures of games. [​IMG]
    Every
    time I try and use the Microsoft store on my Xbox one the Screenshots don't appear. it just says
    "sign in with Microsoft account to view. May contain mature content." and i have already self troubleshooted the problem. Like restarting my Xbox, signing out and then back in, i have even waited for a fix in case it is a bug
    but nothing has happened. Also my account is set to no restrictions. So if anyone has had this problem or knows how to fix it please help me because seeing what a game looks like before purchasing is nice. Thank you for your help. (and pressing A on the sign
    in button does nothing)

    :)
     
    SulkyPuddle8619, Feb 4, 2019
    #1
  2. choppyseize Win User

    Xbox store not showing pictures of games.

    That message means you don't meet the age requirements and will need a family member to adjust the settings for you in the family account. Once an age is set it's permanent. This is so kids don't just change their age later to bypass things. So while you
    can change the age after the fact. The system won't recognize it. You can try buying on the Xbox.com website as well to see if it works there but I'm pretty sure its a content restriction that's the issue.
  3. XBF Ezra G Win User

    Xbox store not showing pictures of games.

    Hi Sulky,

    If you haven't already, try performing the hard reset as posted by Aldrums again but, before turning the console back on, unplug your router for 30 seconds then allow it to reboot. Once the router has established a connection, power on the console and attempt
    to view the store again. If this does not work, try a
    Soft Factory Reset
    . This factory reset will keep all games and apps installed but reset the operating system to remove any software issues. When performing the reset, be sure to choose "Keep my games & apps" and to have your Microsoft Account E-mail & Password
    available to sign back into your account when the reset is complete.

    I hope this helps, please let us know
  4. Aldrums24 (Alexis) Win User

    Xbox store not showing pictures of games.

    You can try to restart your Xbox Console and turn on again, the store im sure will be restore
  5. SulkyPuddle8619 Win User

    Xbox store not showing pictures of games.

    That is why I stated i did troubleshooting already in hopes i didn't get comments saying to restart my console. Nice try. =)
  6. GodsJediGamer31 Win User

    xbox 360 games no longer downloading

    those games have been removed from xbox store, I check on the website.. :/ all it shows are pictures
Thema:

Xbox store not showing pictures of games.

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