Xbox store not listing add ons

TAY TMW · Feb 27, 2018

everytime I try to view the new add ons for Xbox one, the store shows up with zero results. Tried rebooting and everything but nothing works

:)

Northlander72 · Feb 27, 2018

The Game store - recently added?

So, in the Xbox game store on the 360, I can apparently not see what's been recently added anymore. The store lists the "on demand" games, the add-ons and arcade games separately, but going into each of them just gives me the alphabetic listing.

I guess my question is; why was the "recently added" feature removed?

PragmaticOldMan · Feb 27, 2018

Add-ons no longer appearing on store.xbox.com game listing

Until this week, add-ons for titles were shown below the game listing on the store for xbox1.

These no longer show up which makes it very hard from the web to find content.

Is this a new retrograde "feature" or a glitch?

WPAK · Feb 27, 2018

Hi there,

please try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
Restart or Power Cycle Xbox One Console

If that didn't fix anything then please check if the console (or Store App) might need an update, console update can be checked in the Settings and an App Update can be checked in My Games and Apps.

If there are no updates, then also try to see if you can browse the store on xbox.com or the Xbox App.

When there is no issue browsing the store there then try the following

Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)

Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
Restart or Power Cycle Xbox One Console

Redownload your profile

If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
Contact Us | Xbox Support

Let us know the results

WPAK

Hi there,

please try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

If that didn't fix anything then please check if the console (or Store App) might need an update, console update can be checked in the Settings and an App Update can be checked in My Games and Apps.

If there are no updates, then also try to see if you can browse the store on xbox.com or the Xbox App.

When there is no issue browsing the store there then try the following

Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)
Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
http://support.xbox.com/en-us/xbox-one/console/power-cycle-console
Redownload your profile

If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
http://support.xbox.com/contact-us

Let us know the results

SeanG8

Yeah, actually thats the weird part.

Turn on Xbox One:

Game and add-on are listed as in my library listed as ready to install

Turn on Xbox One S:

Vanilla game is downloaded, add-ons come up on the MS store as unowned

Whats going on here?

Obsessive Power

Hi there,

Please go through this and let us know if it helped. Thanks.

Download add-ons you’ve purchased as part of a bundle

If multiple add-ons were included in a single purchase, such as a season pass or a Limited Edition game bundle, you may need to download them separately. There are two ways to download the individual items:

Inside the game, look for a store. Find the component items of the season pass, and download them there.
Download the individual add-ons from the Store. Here’s how:

While on the Home screen, scroll to the right, and then press the A button on your controller to open My games and apps.
Locate the game, and then press the Menu button .
Select Manage game.
In the Ready to install column, select the add-on you want to install.
Press the A button to install the add-on.

If you’re having issues downloading your add-ons, see Problems downloading a game or app on Xbox One.

XBLRewards8

Hello You Got Razored,

The commerce page is a record of all expenses on your account, which is why those transactions were listed. However, as the only way to make a purchase of these products is from within the game, they are not eligible for the offer. The only add-ons available
for that game from the Xbox store are the "Top Add-ons" listed on the splash page for that game (https://www.microsoft.com/en-gb/store/p/world-of-tanks/c57l9gr0hhb7).

Frathos

PUBG on Xbox One now includes micro transactions that are called G-Coins. These are used to purchase various customization options in the PUBG in game Store. That may be what you purchased as a listed Add-on for PUBG.

Xbox store not listing add ons