Xbox store issue

Discus and support Xbox store issue in XBoX Sales and Promo to solve the problem; I bought MK XL from USA online for a friend in Ghana and Xbox gave him a message saying the purchase code sent to him is not available in Ghana so he... Discussion in 'XBoX Sales and Promo' started by cR8vEPY7, Apr 3, 2018.

  1. cR8vEPY7
    cR8vEPY7 Guest

    Xbox store issue


    I bought MK XL from USA online for a friend in Ghana and Xbox gave him a message saying the purchase code sent to him is not available in Ghana so he should contact the seller... what’s the next step now?... can I get a refund?...

    :)
     
    cR8vEPY7, Apr 3, 2018
    #1
  2. Silverwolf DxD
    Silverwolf DxD Guest
    Minecraft store issue

    I was playing the beta for the better together update on Xbox and I tried to buy coins to get a texture back but when I tried to buy them I was charged for the purchase yet no coins were given to me.

    Is it possible to fix this?
     
    Silverwolf DxD, Apr 3, 2018
    #2
  3. MrKlizakRRG1
    MrKlizakRRG1 Guest
    Minecraft store issue

    You will need to contact Xbox Support at 1-800-4MY-XBOX if you live in the USA or Canada
     
    MrKlizakRRG1, Apr 3, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Xbox store issue

    You would want to contact support and speak to billing for a refund. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Apr 3, 2018
    #4
  5. XBF Felixx P Win User

    Issue on Xbox store

    Hello
    Kaotik RuZZo    ,

    Thank you for reaching out to us!

    Since the issue is happening on both your console and PC I would also suggest setting up a call back from Xbox customer support

    So they can try to maybe make the purchase for you, and to also make sure everything is okay with your account billing information.



    Asprovided above the best way
    to reach Live Support would be here: https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select
    See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    I hope this helps a bit more.

    Let us know!

    Felix

    Xbox forums support
  6. Smwutches Win User

    Xbox store issue

    You would want to contact support and speak to billing for a refund. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  7. Kaotik RuZZo Win User

    Issue on Xbox store

    Error id:

    K0bVfPJNUOg6iWd.17.1

    2019/03/13 - 11:14:44 UTC
  8. HyperVenom523 Win User

    Issue on Xbox store

    Did you restart the console and tryied to contact support so they can helo you with the purchase of the game?
  9. KAOS232 Win User

    Xbox store issue

    Tried that already says blocked for several reasons.
Thema:

Xbox store issue

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